Job Description
Warranty Administrator needed by Automotive Motor Garage. Previous experience within the motor trade is essential for this Warranty Administration role.
Salary circa 28k / Monday to Friday / Canterbury in Kent
Our client is a main car dealership looking to recruit an experienced, Warranty Administrator for their car dealership.
Warranty Administrator Role:
To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
Ensure all administrative functions within the warranty department are carried out in accordance with company policies
Administer warranty policy in the best interests of the dealership, manufacturer and customer
To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
Maintain knowledge on all warranty procedures and documentation
Support other staff members on all warranty related matters
About You:
Automotive experience
Organised and efficient to deal with the volume of paper work
Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
Disciplined with a passion for attention to detail
Be a professional, enthusiastic and experienced individual
Offering a very competitive salary depending on experience
