Warehouse Operations Manager

Job Title Warehouse Operations Manager Location Thatcham, RG19 4BQ GB (Main)
Job Description

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

We are looking for a  Full Time Warehouse Operations Manager  to join our team in  Thatcham . As a  Warehouse Operations Manager , you will lead a team of warehouse shift managers, section leaders and operatives. At the core of our business are our united people, who each play a key role in delivering our values and contributing to our culture.

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special.

20% M&S discount on most things from furniture, fashion and food

25 days’ annual leave plus bank holidays (rising with length of service)

Private Health Insurance

Discounted rates on healthcare cash plan

Attractive annual bonus scheme, based on M&S performance and personal objectives

Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)

Amazing perks and discounts via our App to major restaurants and retailers

Access to a wide range of wellbeing support – including our Employee Assistance Programme

A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development

Cycle to work scheme

Warehouse Operations Manager role details:

Salary:  Up to £55,000 per annum

Hours:  37.5 hours Per Week

Working pattern:  Monday to Friday

Location:  Thatcham, RG19 4BQ

What you’ll do:

Manage, Support & Lead shift managers with counselling, coaching and the development of all employees with effective communication within the warehouse teams

Accountable for Operational excellence i.e. cost and service delivery including Peak planning/delivery

Be responsible for overall productivity within the operation, ensure that activities are cost effective and manage levels of manpower and other resources

Customer service management including escalation to store 

Accountable for delivery of operational KPIs. Maintain and improve performance levels to maximise efficiency of operation in line with account KPI's

Accountability for delivering the warehouse budget

Who you are:

Thorough knowledge and hands on experience of a warehouse function within the FMCG Distribution Industry.

A background operating at a managerial level is a must & a passion for teamwork, coaching & mentoring

Excellent team management and customer relationship skills.

An analytical mind-set.

Flexibility to cover a variety of shift patterns in the future.

Previous experience working with Trade Unions

Why Gist?

At Gist we are united by our core values; with safety and people at the heart of everything do, we are  progressive, accountable, collaborative,  and  ethical .

Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A.

Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.

Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.

Recruiter Kobayashi, Stephanie