VACHERON CONSTANTIN LUXURY SALES ASSOCIATE
Location: Edinburgh
THE ROLE:
We are excited to advertise a Vacheron Constantin Sales Associate vacancy for our Vacheron Constantin Boutique in the heart of the city centre in Edinburgh. This is the first Vacheron Constantin Boutique in the UK, outside of London.Chisholm Hunter will be the employer, yet you will benefit from a daily support from Vacheron Constantin UK team to perform to the highest possible Retail standards.We are looking for a Luxury Sales Associate who is as exceptional as this brand to deliver unique client experiences.
MISSION
The Sales Associate will be in charge of achieving pre-set sales and qualitative targets while building meaningful and sustainable relationships with clients.
KEY RESPONSIBILITIES:Achieve and exceed personal targets (quantitative and qualitative).
Support Boutique team to achieve and exceed sales objectives.
Ensure high levels of customer satisfaction through excellent sales and after sales service skills (Sales Ceremonial) and CRM.
Act as a role model, constantly nurture relationships with clients to generate sales leads while building sincere and durable relationships.
Networking to create sales opportunities.
Carry out administrative tasks such as: clients’ follow up (sales, afters sales service), general inquiries, handle clients’ complaints and concerns, answer to the telephone etc.
Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions Retail and Service Excellence.
Anticipate clients’ specific needs.
Ensure impeccable grooming standards.
Manage complaints and proactively follow up on the repair process from registration to collection.
Acting as an Ambassador for the company and the Brand.
THE PROFILESolid experience in Luxury Goods Retail with at least 2 years experience.
Action oriented, assertiveness in negotiating and closing the deal.
Team player, positive and constructive approach.
Meticulous and highly client focused.
Result and action oriented.
Strong sense of luxury service, aesthetics, and proactive approach.
Excellent communication skills. Fluent in English and another language is a plus.
Very good interpersonal competences and ability to interact with international clientele.
Very good organisational skills.
BENEFITS:Industry Leading Personal Commission
Structured Personal Development Plan
Accredited Industry Training and Qualifications
Annual Elite Bonus
Excellent Career Development Opportunities
29 days holiday per year, plus your Birthday off
Generous Staff Discounts
Uniform Allowance
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey. In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT and our Workshop as well as some of the best experience in the industry in our Retail Support Team.
If you’re proud of your past achievements and are keen to be ‘A Cut Above’ in supporting the business to maximise sales, and delight our clients, then please apply now, we would love to hear from you!
Job Types: Full-time, Permanent
