Job Details
About the role
As a Credit Controller you will work alongside other members of the team to Ensure that all outstanding funds are collected, by proactively reviewing the sales ledger and chasing payments via phone, e-mail, and our ticketing systems on a timely basis to minimise the DSO and aged debt.
As the Credit Controller, you will:
- Any other reasonable duties which may be required
- Proactively review the sales ledger to identify invoices that are falling due for payment or overdue.
- Chase all invoices for payment, prioritising by age and value where necessary.
- Answer customer queries in a timely manner.
- Raising all invoices and pro-forma’s for fulfilled orders and ensuring these are sent to customers on a timely basis.
- Access portals for electronic invoicing to customers.
- Circulate mid and end of month statements as and when needed.
- Log and allocate cash postings onto Netsuite on a timely basis.
- To ensure that their AR spreadsheet is updated daily with the latest data, deleting any customers that have paid.
- Identify any overdue balances that need to be escalated to the AR Manager for further action.
- Assist the AR Manager in the production of the weekly cash forecast review.
- Upload customer invoices on Ariba and Tungsten
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Credit Controller will:
- Have Accounts Receivable or Credit Control experience
- Be proactive with a confident telephone manner
- Have a high level of attention to detail and work in a fast paced environment to a high level of accuracy
- Excellent organizational skills, with the ability to prioritize work and manage several tasks concurrently
- Excellent experience of all Microsoft Office applications, especially Excel – user level – intermediate
- Excellent interpersonal and communication skills with ability to build and maintain positive working relationships with internal and external customers.
- Be process orientated and use initiative to streamline and learn new processes
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Work confidentially and to treat issues with sensitivity
WHO ARE EXCLUSIVE NETWORKS? | About the company
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individualson the basis of race, religion,color , national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solelyon the basis of qualifications, merit, and business need.
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