Typist Administration Assistant

Job summary

1 x hours Monday - Friday between -

1 x 15 hours 2 days per week, between Monday - Friday, between -

The pathology departments at North Tees and Hartlepool NHS foundation trusts and South Tees hospital NHS foundation trust are working collaboratively to develop a joint service with services being delivered on both hospital sites, this will require cross site working as appropriate.

The post holder will provide an effective administration support service providing excellent communication skills and good customer with and effectively communicate with the team structure including line Administration Team Leader Medical Secretary and Administration Manager.

The role requires the individual to work as part of a multi-disciplinary team.

To provide a high quality administrative support service and ensure excellent customer care and experience for patients.

Carry out routine administrative duties pertinent to the service.

Main duties of the job

Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where and receive stocks and stores.Standard keyboard skills.Transcription and or proof reading of clinics and other letters of a sensitive and confidential nature ensuring copy letters to other health care professionals / services are sent.Receive and make telephone calls to/from GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.Interrogate case notes to identify relevant information and to ensure accuracy of collection, update, management and maintenance of systems relevant to service.Collate documents and other preparatory items required for meetings pertinent to the processing / utilising Microsoft Office communication pertinent to the service.General administrative and clerical procedures including receiving and sending e-mails, filing, photocopying, scanning of documents and faxing as required

Undertake any other relevant administrative tasks that may be required for the effective running of the service

He/she must also be flexible both in availability and being able to offer cover for colleagues when they are absent from work due to annual leave or sickness etc.

Please note this post may close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Qualifications

Essential

GCSE's A-C or equivalent qualification or experience

OCR/RSA equivalent level typing qualification (or experience entry level of 50 words per minute typing working towards 70 words per minute)

NVQ 2 in Business Administration or equivalent experience

Experience

Essential

Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Knowledge

Essential

Excellent communication and interpersonal skills

Understanding of clerical processes

Efficient and accurate word processing skills