ROLE: Trade Branch Manager
HOURS: 44 per Week - Permanent Role
SALARY: Up to£40, basic salary, bonus earning potential of up to £10, annually, and a New Branch Opening Bonus
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
We are delighted to that we are growing our Trade Branch Network, and that we are opening a brand new Trade Branch in Tonbridge very soon. We have an exceptional opportunity for a Branch Manager to join our team, and lead our new branch towards success. We offer an exceptional basic salary, monthly branch bonus, and a further New Branch Bonus, in addition to exceptional training and support, and fantastic career opportunities.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
We have a Christmas shutdown period
We only work occasional Saturdays, on a rota basis
We don't open our branches on Sundays
Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees
Exceptional monthly Branch Bonus
Industry leading induction and training programmes
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell
WHAT WE OFFER:
You will be rewarded with a very competitive basic salary of up to £40, per year
An excellent monthly bonus scheme, which added to your salary is up to another £10, per year
A New Branch Opening Bonus of up to £4,
25 days holiday, plus statutory holidays - normally 33 days in total each year
*NEW for * Free Healthcare plan for all employees
*NEW for * Enhanced Maternity and Paternity benefit
Free Life Assurance Plan of 3x your Annual Salary
Christmas shutdown
Saturdays only on a rota, and no Sunday working!
Our branches close at 4:30pm during the week, we respect your work/life balance!
Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
Company Pension Plan
Employee discount on Eurocell products
Discounts across many well-known online and high street retailers
A blend of training, including e-learning and on the job training to help your career development
Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice, if and when you need it
Colleague Referral Programme; we pay you for successfully referring people to join our team
Excellent opportunities to grow with us, and progress your career
WHAT OUR BRANCH MANAGERS DO:
Lead their Branch, and use their team management skills to lead and develop their branch team
Build key stakeholder relationships to deliver branch objectives
Seek innovative ways to add value to the branch and the wider business
Have autonomy to make commercial decisions to ensure sales and growth targets are achieved
Promote a strong customer satisfaction focus
Address and resolve customer issues in a timely manner
Lead and manage team communications and meetings
Identify and mitigate risks
Ensure their Branch operates as effectively as possible
Develop relationships with their customers, and enhance the sales and customer experience within the branch
Manage day to day Branch operations and the branch team in order to deliver excellence
Manage team absences and deployment
Support the regional teams with recruitment
Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
Support training and maintain training records for Branch staff
Promote a 'Safety First' culture, and lead by example
Create an environment aligned with Eurocell's sustainability goals
WHAT WE NEED FROM OUR BRANCH MANAGERS:
Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets
Passion and energy to deliver exceptional customer service and achieve business targets
A customer focused approach, happy to serve customers and proactively engage with potential future customers
A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
Comfortable with the autonomy to make the right commercial decisions when managing issues or complaints
Good organisational skills, drive and leadership abilities to manage a branch effectively
A full and valid driving license is essential
Strong management skills and experience of leading a team
Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
