Elevation Accountancy and Finance are currently working with a fantastic business in the Doncaster area as they look to recruit a temporary Credit Controller into their team.
Duties and Responsibilities:
Ensure that debts are paid in a professional, timely manner
Meet cash & debtor day targets
Ability to remain focused in a complex, pressurised environment, dealing with diverse clients in a calm assertive manner
Chase overdue debt by telephone, email & letter
Maintain thorough accurate records of all chasing activity and be able to report to Line Manager as and when required
Understand each client’s requirements, and respond promptly to both client and internal enquiries
Build relationships with Clients in order to maintain healthy portfolio and quickly resolve issues
Establish reasons for non-payment in an assertive manner
Manage queries to resolution quickly and understand when to escalate
Reduce Collection Days to within Company KPI
Allocate payments to accounts, complete account recs and create invoices/credits where necessary
Person Specification:
Able to demonstrate experience of working in a busy credit control department. A track record of successful collection and debt reduction is vital to this role
Have a proactive approach and work well with others, sharing knowledge and experience to enhance the overall success of the collections team
Negotiation skills and assertive manner are key to success in this sector
Possess a good understanding of systems
Experience of dealing with clients at all levels, including corporate entities
Ability to manage & prioritise an extensive caseload, multi task, prioritise and adapt as per the company requirements
