The Role
Veeva, as an industry leader in providing advanced cloud software solutions for the Life Sciences industry, delivers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions.
Each year, thousands of Veeva customers, partners, and employees around the world seek to gain job-ready skills, build confidence, and advance their careers. As a technical instructor, you train and educate them through a comprehensive curriculum and a wide range of training programs to elevate their skill set and succeed at their roles, ranging from highly technical platform architects, developers, and administrators to application-specific business analysts and super users.
You will deliver and manage these programs and serve as both a product expert and an evangelist, enabling learners to leverage Veeva products to their full potential.
Qualified candidates must be legally authorized to be employed in the EU or UK. Veeva does not provide sponsorship for employment visas for this position.
What You'll Do
Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
As an ambassador for training services, you will collaborate and build relationships with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training program
Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
Requirements
3+ years experience in coaching and delivering technical enterprise software training to customers
Possess effective presentation skills in a variety of formal settings
Demonstrate a solid understanding and application of adult learning principles and training evaluation
Excellent verbal, reading, and writing ability in English
An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
Travel to deliver on-site training upon request (up to 20%), international travel is possibly required
Nice to Have
Experience with relational databases
Life sciences experience, or experience with products and/or processes related to Life Sciences
Experience in implementing technical cloud-based solutions#RemoteUKVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
