Job Details
Grade E - £24,244 (National Framework) or £29,646 (London Framework – if you are London office based or homebased and live within the boundaryof the M25) – There is also an additional homeworking allowance of £553 per annum forthose working from home
Contracted Hours: Full time 37 hours per week however, compressed and flexible hours will also be considered.
Contract Type: Permanent
Location: This role is homebased however we can also facilitate office-based/hybrid working or talk to us about flexible working
Closing date: Sunday 21st April 2024
This role is NOT open to applicationsfrom those who will require sponsorship under the points-based system. Shouldyou apply for this role and be found to require sponsorship, your applicationwill be rejected, and any provisional offer of employment withdrawn.
Are you committed to helping us regulate health and social care within England?
When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us, make a positive impact to health and social care within England, then read on.
Why this could be a great role for you….
In this role, you will provide a comprehensive range of administrative support to theDirector of Technology and their Senior Leadership Team. You will have the opportunity to contribute to a high-performance culture with an understanding of how you will contribute to the wider goals of your team directorate and the organisation.
This could be your role if you’d like to gain experience across the Technology unit working with the Senior leadership team. You will be a part of high-level discussions and projects taking place and have the desire to support the Director with pieces of bespoke activity. Consulting and supporting the action plans in and outside of the organisation, including tracking and taking ownership of keeping management updated on progress while supporting as an integral member of the team.
What we can offer you...
Your health and wellbeing are important to us and are supported through our benefits scheme
27 days’ annual leave, rising with service to days, plus 8 Bank Holidays
NHS pension scheme, with around a 14% employer contribution
Free employee assistance service 24 hours a day
Discounts to supermarkets, high street stores, electronics and fleet cars
Discounted gym vouchers
Cycle to work scheme
Internal reward scheme where you could earn yourself a voucher or two!
Equipment for homeworking
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
We want to support you to succeed and be your very best with opportunities for training and development; along with the support of experienced managers and mentors.
What you will bring…
In this important role, you will build relationships across the organisation and use your tact and diplomacy to enable confidence and support in all that you do.
As a Team Personal Assistant, you will be providing support to the leadership team with diary and meeting management, arranging invitations, room booking, arranging travel and preparation of confidential materials, in conjunction with other directorate support teams where required.
You will be confident in producing notes/reports/action logs from meetings and forums to agreed delivery levels for your leadership team and individual designated senior team members and will have the opportunity to work collaboratively with other Team Personal Assistants and the wider Directorate Support teams to ensure a flexible response to the senior management needs across Directorates.
Accountabilities:
Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation
Act as point of contact for your named Director/Executive as part of their team and their designated senior team, internal and external stakeholders, responding to and managing stakeholder contact autonomously and effectively, escalating contact where necessary and appropriate, risk and issue management.
Understand political and confidential nature of support provided and acts with integrity and discretion at all times, mailbox management and executive meeting support for your designated team.
Provide support to the leadership team with diary and meeting management, arranging invitations, room bookings and preparation of confidential materials, in conjunction with other directorate support teams where possible.
Produce notes/reports/action logs from meetings and forums to agreed delivery levels for your leadership team and individual designated senior team members.
Assist, if required, with the recruitment and induction of new team members across management span of responsibility.
Work collaboratively with other Team Personal Assistants, Executive PAs and the wider Directorate Support teams to ensure a flexible response to the senior management needs across the Directorate. Travel may be required.
Manage multiple priorities across the leadership team and designated team members, adapt delivery to emerging needs, sometimes to tight deadlines, You will be required to determine and implement proportional time allocation to diary management for a range of senior directorate managers
All duties commensurate with your role and responsibilities.
Undertake all mandatory and other identified training to support own development.
Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation.
Demonstrate application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace.
Essential Skills and Experience:
Essential
Educated to A level or equivalent qualification level, or ability to demonstrateappropriate operational experience.
Excellent communication, negotiation and stakeholder management skills.
Proficient organisational and time management skills, able to manage conflicting priorities and meet deadlines.
Able to work independently, plan and deliver own workload.
Able to collate and present complex information in easily understood accessible formats, sometimes to tight deadlines, for a range of audiences.
Excellent attention to detail, working accurately to deliver quality outputs to agreed timescales.
Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook
Proven track record in collaborative working to meet demands and priorities.
Desirable
Has knowledge and understanding of CQCs role within the health and social care environment.
For an informal discussion or further information on the role, please contact Mandy Atkinson, CDO Advisor, at
Individual adjustments...
We are committed to being open and transparentaround our processes and we endeavour to offer every candidate the opportunityto perform at their best throughout the recruitment process. We seek to supportcandidates to identify potential challenges and work with them to identify andfacilitate reasonable adjustments as appropriate. Should you require assistanceand/or would like to request a reasonable adjustment at any stage of therecruitment process, please contact a member of the team via email:
CQC iscommitted to promoting a fair and inclusive workplace where all our people canflourish and reach their full potential. We know diverse teams allow for a morecreative and productive environment and therefore encourage applications fromeveryone regardless of: age, gender/sex, gender identity or expression,religion or belief, disability, ethnicity or sexual orientation.
Our Values
Excellence – Meeting our challenge to be a high-performing organisation
Caring – Treating everyone with dignity and respect
Integrity – Demonstrating our passion for ‘doing the right thing’
Teamwork – Enabling us to be the best we can
