Job Details
Job Duties
**This posting is open to current employees of the Virginia Employment Commission. Contract employees are ineligible.**
Receive and review batch reports noting discrepancies (e.g., closed or delinquent accounts, incomplete information, and quarter reporting errors) related to employers’ accounts and payroll tax information.
Audit reports, review data on file, conduct research and contact appropriate parties to obtain additional information and/or advise of changes (e.g., tax rate or payroll), as needed.
Review requests for changes to employer files from various VEC staff. Submit requests to produce quarterly delinquent and semi-annual credit notifications.
Respond to oral and written inquiries from employers, employer representatives and field staff timely and appropriately, providing excellent customer service and sound guidance.
Minimum Qualifications
Knowledge of generally accepted accounting principles and practices; the Unemployment Compensation Act; and related payroll tax reporting requirements.
Strong auditing, organizational, customer service, analytical, problem solving, and computer (word processing, data entry and spreadsheets) skills.
Ability to collect and analyze data; review and reconcile information; identify and request proper posting entry to resolve issues; use automated systems to review and report information; operate a calculator and personal computer.
Ability to communicate effectively orally and in writing; work effectively with the public and agency staff; present facts in a concise, organized format; meet tight deadlines; and work independently and also as a team member.
Additional Considerations
Experience providing customer service.
Experience reviewing and analyzing transactions to resolve problems.
Coursework and/or training in accounting, business, or a related field.
Experience working in tax (e.g., computation, analysis, examination, and/or reporting), accounting, finance, or payroll and working with accounting software programs.
Knowledge of the Virginia Unemployment Compensation Act and how employer accounts are updated.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.
The Virginia Employment Commission Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.
Applications are not accepted after the recruitment closing date.
Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.
Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.
This website will provide a confirmation of receipt when the application is submitted for consideration.
For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.
Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.
The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.
NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: Human Resources / Recruitment
Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.
Email: ov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.
