Job Details
Responsibilities:
● Apply a consultative approach to comprehend the business context, existing IT infrastructure, and current business/IT priorities of the customer.
● Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack, devising solutions using product capabilities and third-party components.
● Interface with diverse audiences, encompassing business users, developers, architects, IT operations professionals, and senior stakeholders, elucidating the value proposition of Zoho Products.
● Take charge of technical activities including requirement analysis, feasibility assessment, validation, and product demonstrations.
● Lead Proof of Concepts (POCs) and technical bootcamps, whether conducted on-site or remotely.
● Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
● Serve as the Single Point of Contact (SPOC) for the customer, coordinating with various internal teams such as Pre-sales, Compliance, Product Management, Engineering, and Support as required.
Requirements
● Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products.
● Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations.
● Demonstrated experience in handling RFI/RFP processes.
● Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills.
● Ability to operate within a Hybrid model and willingness to travel for client meetings.
● Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients.
● Embrace a "Why over How" approach to addressing customer pain points
Benefits
● Travel expenses to meet with customers
● Macbook and additional screens for your WFH setup
● A vibrant international environment
Requirements
● Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products. ● Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations. ● Demonstrated experience in handling RFI/RFP processes. ● Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills. ● Ability to operate within a Hybrid model and willingness to travel for client meetings. ● Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients. ● Embrace a "Why over How" approach to addressing customer pain points