SLP CAMHS Case Manager – Mental Health

Job overview

An exciting opportunity has arisen for an experienced Solutions Architect (Applications and Data) within the Solutions Architecture team section of Digital Services. This role will be pivotal in the delivery of new technologies and solutions into the trust. This role is one exciting role, which will require the individual to think outside of the box and look beyond the boundaries of the technology within the trust. Being able to horizon scan for innovations, technologies and solutions that will push the potential of services to improve outcomes for every service user.

As the trust evolves and delivers the digital strategy this role will play an important part translating the capabilities of technologies to strategic outcomes. At the heart of the role is the understanding of good practice and a passion for every customer getting an excellent service. A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency.

Career Progression pathways and development opportunities:

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership. 

Please note that this advert will close once 75 applications have been received.

Main duties of the job

This role requires a passion for technology and be able to translate and build clinical requirements to innovative solutions, pushing the boundaries of the possible. Having an ability to understand clinical demands and systems is beneficial. As the trust moves and shapes its estate strategy this role will be pivotal in laying out requirements and being able to evangelise to clinical staff the art of the possible for digital innovation of new wards and premises. Offering a “can do”, proactive approach to service delivery, ultimately delivering for the service needs upholding the trusts values.

The role will require a proactive approach to working relationships and could entail working with any vested partner of South London and Maudsley NHS trust.

The Solutions Architecture team falls within the Digital Service umbrella, which follows the ITIL standard of Service Management. This is critical for empowering technology and process to ensure the customers have the best possible end result. You will be working in the Solutions Architecture section having a real drive to innovate to drive improving, maintaining and documenting new services.

Flexible working:

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from  8am to 6pm giving you the very best of good work life balance.

Working for our organisation

The Solutions Architecture team falls within the Digital Service umbrella, which follows the ITIL standard of Service Management. This is critical for empowering technology and process to ensure the customers have the best possible end result. You will be working in the Solutions Architecture section having a real drive to innovate to drive improving, maintaining and documenting new services. 

About our locations:

Maudsley Hospital (headquarters)

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.

Detailed job description and main responsibilities

Key Responsibilities:

Extensive technical breadth of knowledge through experience in the healthcare industry

Ability to create and deliver specific documentation around requirements and solutions

Be able to work with clinical frontline staff to gather requirements and translate to scope of works or tender documentation as required

Be able to network and drive innovation through steering groups and bodies

Tenacious attitude to work with industry to deliver innovation into the trust

Ability to work within the Solutions team and assist in the creation of the Enterprise Architecture model, comprising Process, Roles, Applications, Technology and associated Governance

Creation of solutions for delivery into service in the trust

Strong attention to detail and proven team player, with good communication and workshop facilitation skills, able to interact with technical and non-technical stakeholders

Work with the other trust programmes for successful deliver of new innovations

Ability to work proactively in an indirect supervision environment

The ability to network with commercial partners and other healthcare entities

Other activity from time to time as required to support Digital Services

Abide to the department and trusts policies and procedures

Have an understanding of the importance of Cyber Security.

Person specification

Qualifications and Training

Essential criteria

Educated to Degree level or equivalent experience

Togaf or other Architecture Design qualification or demonstrable experience

Desirable criteria

Clinical Training

MCSE, CCIE of VCP, MSP, Microsoft MVP or equivalent experience

ITIL Foundation Version 3 or equivalent

Experience

Essential criteria

Demonstrable experience of delivering solutions and services to Architecture methodologies

Experience of implementing digital solutions

Experience of working on innovative projects

Experience of working with leading and SME technology organisations delivering solutions

Experience of consulting on user requirements and documenting them

Proven skills in Solutions Architecture

Proven understanding of Microsoft Azure Data services, Elastic and traditional SQL server tools

Experiences of Data Modelling and system flows and interoperability

Proven experience of being a digital innovator

Good working knowledge of Microsoft Office applications and productivity suites

Experience of solution design of complex applications and services

Ability to create networks with peers and managers across the trust and external partners

Understanding and experience of RPA technologies and integrations

Experience of managing third party to deliver services to Service Level Agreements

Extensive highly developed specialist knowledge, skills, experience & expertise in Digital solutions

Experience of management and leading projects to successful completion

Desirable criteria

Ensure appropriate effective communication on service issues to a wide range of audience, both internally and externally at all levels within the Trust and the any partner or supplier

Knowledge & Skills

Essential criteria

Customer focused with good verbal communication skills

Good time management

Ability to work on own initiative and as part of a team to deadlines

Ability to plan, agree, schedule, document and implement changes using a structured change control process

The ability to gather and interpret data with an eye for detail

Ability to follow instructions and work unsupervised

Logical, methodical, pro-active and enthusiastic in working practices

The ability to translate technical Jargon information for management and less technical staff to understand

The ability to work on occasion longer hours to get the job completed for deadlines

Desirable criteria

Excellent standard of written English