SIPP Technical Operations Director

Responsibilities

:

You will be responsible for:

› Managing the SEI SIPP operation within the defined SEI risk and control framework to support the product and the in-house and outsourced SIPP administration function.

› Providing support and building subject matter expertise on SEIs retirement solutions:

o Efficient operating model

o Adherence to regulatory environment

o Management information and oversight tools

o Client reporting - print vendor and system generated documentation with view to digitization

o Oversight of third party vendors

o Service Level Agreements (SLAs)

› Providing technical and operational guidance and input to assist the solutions team:

o Ensure there is a forum for agile development by keeping development requirements updated and providing support to solutions managers

o Basic oversight of the Product Specifications and Service Guides at pre- and Post Development to highlight areas of potential change to the services.

o Gain a good understanding of SEI's approach to Agile (Mid-PSI, PSI Planning, Demos, Inspect and Adapt, Sprints, EST, UAT, etc)

o Build relationships across the location including the Asset Management and Institutional teams (Master Trusts, DC/DB pension schemes)

› Effectivelymunicating with key stakeholders including:

o Supporting thepletion of RFPs, sales demonstrations and positioning of solutions within different business operating models

o Working with wider solutions and platform teams to build a network and ensure a clear view exists of the front to back service offering and the interactions between these services

o Assisting with testing and training of both internal and external resources in the front office solution offering

› All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks. In addition, employees are responsible forpleting all required Risk Management training.

Skills, Knowledge and Experience

What we need from you:

› Leadership skills and management experience.

› Significant pensions industry experience, especially SIPP, with an understanding of both the technical pension requirements as well as market knowledge

› Experience in outsourcing of Pension products and SIPP administration (participation in product user groups and initiatives ( STAR))

› Experience in preparing and delivering reports highlighting options and rmendations

› Strong relationship & stakeholder management skills

› Strongmercial and budgetary understanding

› Knowledge of the investment processing industry including a good understanding of retail products

› Proven ability to manage multiple agendas and achieve results

› Project and change management experience, managing multiple stakeholders.

› Business writing skills

› Excellentmunication and presentation skills

What we would like from you:

› Ability to make strategic decisions using data and sound judgement

› Positive attitude and intellectual curiosity

› Organisational and analytical skills

› Customer service and client management experience

› Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun - Please see our website for more information. //seic/

SEI is an Equal Opportunity Employer and so much more...

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week.

SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).

Job ID R0029135