Service Technician Trane UK London

：

• To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises.
• T o attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment
• Maintain verbal and written communications with customers and others in a professional manner
• Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary

• Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe

• Liaise with customers to ensure that any work is done with their approval

• Request additional parts on a timely basis to enable a proper timely workflow

• Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time

• Complete and submit Engineers’ Job sheets in timely and correct manner

• Advise any potential new business in Service or Sales through the appropriate channel

• Adhere to all Health & Safety requirements and legislation

• Report any potential or actual incidents of a dangerous nature

• Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable

EHS

• Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL

• Use of Personal Protective Equipment (PPE’s) during visits at site.

• Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required

Skills and Capabilities required

• Customer focused
• Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to  maintain presentations, records, spreadsheets and databases
• Strong communication skills both oral and written
• Highly customer focused and proactive
• Commercial acumen
• Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
• Strong Technical Bias to problem solving

Qualifications and Experience:

• Significant and proven experience as a technician in HVAC business.
• Excellent phone and interpersonal skills
• Ability to work under pressure
• Strong verbal and written communication

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.