Service Advisor

Job Description

Our client is a franchised car dealership, looking to recruit an experienced  Service Advisor  to join their team.

Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.

Service Advisor Role:

Manage all service telephone and Walk-in enquiries

Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off

Progress and update the customer throughout the day

Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work

Carry out inspections where necessary prior to handover to customer

Deliver outstanding customer satisfaction

About You:

MUST have current experience as a car dealership Service Advisor, within a franchised main dealership

Preferably with a prestige brand experience

Must possess excellent customer handling skills

Positive, customer focused attitude and approach to your work

Must have a valid driving licence

Package:

Basic salary £18,000 to £22,000

OTE circa £30,000

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