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Senior Business Analyst - Common Solutions Team

London, England,
Company: Howden Group Holdings
Category: Computer and Mathematical Occupations
Published 4 days ago

Job Details

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Role overview:

A great opportunity has arisen to join a new team formed to develop common applications and services for all of DUAL globally. The team will support DUAL's global growth strategy, enabling expansion across all regions via an initial focus on strategic growth initiatives.

We are seeking an Insurance SME who can proactively work with key business stakeholders, leading the definition and delivery of technology solutions that meet business needs.

The successful individual will need to have experience working within a fast paced, agile and dynamic working environment.

Role responsibilities:
  • The elicitation, analysis and validation of both business and system requirements to an appropriate level of detail to enable effective development of business requirements and new or changed software, systems and business processes.
  • The management of requirements throughout the whole of the delivery lifecycle. Facilitating if necessary, the negotiation of trade-offs that are both acceptable to key stakeholders and within budgetary, technical, regulatory and any other constraints.
  • Providing input to manage product sprint cycles, working with the business to prioritise change, agreeing sprint scope with the business and development team and tracking the associated progress.
  • Managing the relationship between IT, Underwriting, Operations, Marketing, Data and Finance teams, involving each stakeholder as required and ensuring that all understand and agree the requirements.
  • Identify new and potentially disruptive approaches to performing business activities in order to create new or improved products, services and/or improving effectiveness of DUAL operations.
  • Undertake the build and design of business processes, developing process maps to facilitate understanding and decision making around potential solutions. Assesses the feasibility of business process changes, challenging assumptions and recommending new approaches where applicable.
  • Cross check business requirements against technical requirements to ensure alignment and provide appropriate challenge to ensure successful business outcomes.
  • Provide oversight and management of User Acceptance Testing, utilising the appropriate techniques and tools. Reports on the outcome of testing and can translate and prioritise risk to ensure those risks associated with the change are understood by all stakeholders.
  • Utilises market knowledge to bring the art of the possible and creative thinking to solving business challenges.
Key requirements:
  • A front-end insurance product or policy administration system SME, preferably with experience of developing B2B portals.
  • Good working knowledge of .NET or similar technologies utilised in an insurance organisation.
  • Extensive experience gained in an insurance broker, MGA or carrier environment.
  • Broad knowledge and understanding of insurance principles, products and services.
  • Experience of web and cloud technologies along with experience of working within Agile and DevSecOps environments.
  • Good understanding of Insurance Operations, Data, Credit Control.
  • Ideally: Experience of working across time zones in a geographically distributed organization.
  • Experience of working on data initiatives advantageous.
  • Ability to work quickly, efficiently and methodically.
  • A strong team player who is confident in their ability
  • Very strong communication, influencing and negotiation skills.
  • Ability to build effective relationships with senior managers and other key internal and external stakeholders.
  • High-impact presentation skills, plus demonstrated leadership skills and an ability to think strategically.
  • Proactively sharing 'what works best' with others across the organisation.
  • Actively listens to the views of colleagues and business leaders, but also has the strength of character to challenge where required to ensure operational excellence.
  • Planning, organising, and managing skills, and ability to prioritise.
  • Knowledge of Controls and Finance.
  • An understanding of regulatory requirements.
Our Culture: People First

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:

• An employee-ownership model
• Aligned external investors
• The trust and integrity born of friendship
• Expertise
• Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Permanent

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Job offer: Senior Business Analyst - Common Solutions Team

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