Position
POSITION: SALES & OPERATIONS INTERN
DEPARTMENT: SALES
LOCATION: LONDON
REPORTS TO: Senior Demand Planner
MISSION
responsible for weekly and monthly reporting, sell through reports all data ad hoc reporting needs, support with data analysis for presentations.
MAIN RESPONSIBILITIES
Reporting:
Produce retail sales reports on a weekly/monthly basis to team (daily sales/sell thru)
Produce weekly productivity/newness and monthly SKU ranking reports
Produce ad hoc reporting requests – category/segment/franchise/traffic reports
Maintain sample and tester tracker document
Support in preparing data for forecasting all sellable product, new launches, limited editions & samples monthly
As new doors open support in updating and building reports
Business Analysis:
Provide weekly order information for POSM & internal orders and general support to all Business Managers
Create a monthly SKU report on how franchises are performing
As Fresh open new businesses support in the analysis of sell in and sell out through generating correct reports
Sell-in:
Assist in maintaining accurate inventory in all doors by producing monthly stock coverage reports
Handle all RGAs from retailers including quality control issues
Operational support:
Create all POSM/samples/tester orders for all doors
Creating internal orders for wider team (marketing/digital)
Create purchase orders on AX system
Store support:
Support the returns process for stores, creating RGA’s once approved by manager.
Maintain and update POS system through back office – new staff/discounts
Maintain accurate inventory in boutiques through creation of weekly cycle count reports and stock adjustments in RAMS system
Support in the setup of internal and external events including stock orders, trackers, samples, tester ordering glamour
Supply:
Monitor open orders on AX system and flag any issues
Maintain item master file and add/delete items
Produce all new line forms for retailers
IT:
Monitor EDI issues and flag with manager and/or PCIS team for New or existing lines where necessary
Profile
PERSON SPECIFICATION
Key competencies:
Fluent in English, excellent communication skills
Customer service focused
Very strong Excel skills
High attention to detail
Good organisational skills
Strong motivation
Profile:
Degree in Business Studies or similar
12 months’ experience in luxury goods in retail industry and / or FMCG beneficial.
Inherent interest in beauty industry
Location: West London (High Street Kensington)
Duration: 12 months
