Sales and Customer Service Co-Ordinator
Job type: Permanent
Salary: Dependant on Experience
Hours: Monday – Friday, full-time
Location: Carlisle, Cumbria
NXT is proud to be working in partnership with an award-winning business as we recruit for a Sales & Customer Service Co-Ordinator. You will be responsible for providing exceptional business to business customer service.
We are looking an experienced sales professional with a proven track record who is eager to learn and develop their career.
Key duties will include:
Delivering an efficent and professional service by processing orders and new enquiries
Nurturing robust relationships with existing partners
Reaching out to both new and current clients creating new opportunities
Examining past orders to strategise and predict customer requirements
Take care in maintaining a record of interactions and orders on a Customer Relationship Management (CRM) system.
Supporting the Customer Service Team with the execution of upselling
Skills and Experience:
A history of achieving performance targets
Strong commercial acumen and business mindset
Proficiency in developing effective trading strategies aligned with overarching business goals
Adaptability to thrive in a dynamic, fast-paced environment
Exceptional written and verbal communication capabilities
An understanding of Metric/Imperial measurements
A hunger to develop, learn and progress your career