Room Service Team Lead | Murrayfield Hospital - Edinburgh | Full time | £28,500
Spire Murrayfield Hospital is looking for a Room Service Team Lead to support the running of the pantry and hotel services department.
Duties and responsibilities:
To work in close liaison with the clinical staff dealing with the varying needs of the hospital in relation to Hotel Services
Ensuring cleaning jobs are completed and signed for in accordance with cleaning schedules and procedures.
Compliance with all Health and Safety at Work Regulations including COSHH
Taking meal orders from patients and visitors
Observing all dietary requirements as identified on nurses list and ensure patients menu choice is compatible
Responsible for the service (including clearing and washing) of food and beverages to patients, visitors and staff
Responsible for presentations of patients’ trays as per patient tray policy
Responsible for the prompt collection of all used trays, crockery, cutlery and glassware.
Offering and serving refreshments before and after a meal and as required at patients or visitors requests
Ensuring that all crockery and cutlery is presented to the patient clean and undamaged
Washing, drying and putting away of returned trays, crockery, cutlery and glassware
Who we're looking for:
A passion for delivering excellent customer service
Proven ability to build rapport with customers
Excellent communication skills
Excellent interpersonal and judgement skills
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Free Parking onsite
We commit to our employees’ well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
