Our Client is an International Freight Forwarding company providing logistical needs from clients for sea, road and air freight. Due to increased global growth, they are looking to add a Road Freight Planning Clerk their team in Essex.
The role of Road Freight Planning Clerk encompasses:
Working within the CEN export planning department for Italy, Austria, and Switzerland.
Organizing full load, part load, and groupage transport.
Finding optimal solutions for cargo combinations, utilizing our client's fleet and the one-way market.
Operating within our client's pricing framework, using tariffs when needed and providing customers with SPOT quotes upon request.
Negotiating haulage prices on the market (via TIMO and other methods), securing the most cost-effective equipment solutions for our client.
Ensuring timely loading and delivery of customer shipments.
Providing a high level of service for all shipments handled.
Addressing operational issues outside standard hours (0900-1700), requiring flexibility in the planning role.
Informing CSU or customers directly about any changes or delays to shipments.
Creating load orders for hauliers.
Providing instructions regarding T1 creation.
Handling other operational administrative tasks (, requesting and sending CMRs to customers or checking shipment statuses).
Requirements for the role ofRoad Freight Planning Clerk :
Good general knowledge of the road freight industry
Good geographical knowledge of the UK
Efficiency and attention to detail
Administrative abilities (Outlook, Word, Excel)
Financial awareness (revenue, cost, and profit/loss management)
Excellent communication skills (colleagues, customers, and hauliers)
We're keen to speak to people with at least one year's experience in a similar role, who have the right skill, with a high level of attention to detail.
The successful Road Freight Customer Service Agent will be offered a salary up to £24,000 in line with skills and experience, plus benefits package.
