Retail Store Manager

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Dartmouth store.

Our store Is located at 7 Duke Street, Dartmouth, TQ6 9PY

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are recruiting for an enthusiastic and driven Retail Store Manager to work 32 hours per week during Autumn and Winter and 37.5 hours per week during Spring and Summer. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.

Traditionally, our Store Managers are responsible for:-

Leading by example

Recruiting and training new employees

Merchandising the store in line with our brand guidance

Managing store stockrooms, ensuring effective replenishment and stock control

Completing rotas for your people

Setting goals, achieving targets, and driving KPIs

Striving for operational excellence

Key skills and behaviours that we look for: -

Passionate about retail/customer service

Proven track record of leadership

Seeks positive outcomes

Open to change and challenge

Flexibility

Strives for excellence and seeks to improve & innovate

Competent with computers and willing to engage with technology

Kind with morally sound values

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things: -

25 days holiday from day one, rising to 30 days with service, plus bank holidays

Very generous clothing allowance

Employee discount for you and your family

Private Medical Insurance

Health cash-plan

Long service awards