Role overview
Where questionnaire design expertise, multi-market management, data understanding & data delivery are fundamentals, Observer provides unparalleled expertise with a clear focus on providing a true partnership for clients who require high level research support and seamless delivery. We work with clients across all industry sectors who typically conduct their own analysis. They rely on us to create and lead on winning programmes, to produce results in a clear, accessible format and to support them as they interpret the findings.
What will I be doing?
Actively developing opportunities with existing clients, anticipating their business needs and making effective use of Ipsos tools and techniques where appropriate
Effectively leading on strategic or complex project management, and support on strategic account management
Challenging briefs, applying lateral thinking and a fresh perspective to deliver compelling proposals, leading on all aspects of the proposal/pitch process
Leading client briefings / set-up meetings, advising on appropriate data collection methodologies to best meet objectives while pursuing best practices
Offering exceptional questionnaire design based on a client’s brief or outline, challenging where necessary to ensure objectives are met
Negotiating and navigating clients and projects in a fast-paced environment.
Taking responsibility and accountability for overall quality of projects, overseeing all aspects of the project lifecycle, from initial set-up and design of sample plans, to liaising and negotiating with internal and external fieldwork suppliers and creating analysis plans to deliver the final data
Contributing extensively to client debriefs and project evaluations
Identifying and monitoring profitability, demonstrating a clear understanding of spending and seeking efficiencies
What do I need to bring with me?
A proven ability to build strong relationships with clients, with a commitment to excellent client service
Strong commercial drive, with the ability to demonstrate business acumen and leadership
Exhibit meticulous attention to detail and a commitment to maintaining consistency and accuracy.
Excellent communication skills with the ability to tailor message and tone to suit the individual audience.
Strong technical skills, with proficiency in Word, Excel and PowerPoint, SPSS/Survey Reporter
Exceptional questionnaire design expertise
Experience of complex sampling and weighting approaches
Experience of summarising research findings
Excellent hands-on project management skills, with experience of running complex multi-mode international projects
Excellent time management and organisational skills, with the ability to work well under pressure and effectively manage multiple projects simultaneously
Excellent people management skills, including the ability to coach and motivate others and to work with a variety of people in a team setting
Be a positive thinker with a can-do, solutions-focused attitude.
What is in it for me?
Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
