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Research & Insight Officer

Leicestershire, England,
Company: Leicestershire County Council
Category: Business and Financial Operations Occupations
Published 2 weeks ago

Job Details

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA

Worker Category: Hybrid

Salary: £29,784 - £36,660 per annum (pro rata for part time)

Working Hours:  37 Hours

Contract Type: 6 months fixed term (with the possibility of becoming permanent)

Closing Date: 15/09/2024

Interview Date(s): From w/c 30th September 2024

About the Role

This is an exciting opportunity to work in the Business Intelligence Service of Leicestershire County Council. We are now recruiting to a Research & Insight Officer post in our busy Business Intelligence Service (6 months with the possibility of becoming permanent).

Working as part of a large and innovative Business Intelligence Service, liaising closely with colleagues across the council, you will help provide research and insight support for strategic planning, service delivery and commissioning within the council.

The post will be working to provide business intelligence support on surveys and consultation. For small scale projects you will gather requirements, design the activity (in collaboration with colleagues), prepare materials (including surveys) and produce high-quality analytical reports, dashboards and presentations for a variety of audiences. For more strategic projects you will work closely with Research & Insight Managers who will gather requirements and advise on project design.

About You

We are looking for enthusiastic individuals, educated to degree level, with experience of working in a business intelligence or a performance management environment, researching specific issues and managing and analysing data. 

Experienced in presenting data and information using a variety of IT packages, you will have excellent IT skills and proven ability to learn new packages as well as knowledge of specialist software that underpins the team’s work areas – particularly knowledge of SNAP (or similar surveys packages) and also others such as Tableau (or similar visualisation packages), SPSS, R, and Excel (or equivalent) would be an advantage. 

You will have good presentation, written and verbal communication skills, including the ability to write concise and meaningful reports and provide an interpretation of research findings.

To apply for this post, you must have:

  • Degree (or equivalent) level in a relevant subject OR equivalent level of relevant experience
  • Researching specific issues and managing and analysing data (. producing charts tables, maps, dashboards and use of statistical/analytical techniques)
  • Excellent IT skills with experience of presenting data and information using a variety of IT packages and proven ability to learn new packages
  • Preparing high quality reports, dashboards and presentations for a variety of audiences
  • Experience in questionnaire design and qualitative research methods
  • Good literacy, numeracy and presentation skills with care and concern for the accuracy of information and evidence of attention to detail in working methods
  • Working under pressure to tight deadlines across multiple projects and to multiple managers
  • You must also have an understanding of, and commitment to, equality, diversity and inclusion.

    In addition, we also expect you to share our commitment to our values.

    Reasonable adjustments will be considered for applicants with a disability.

    Interested in Flexible Working?

    We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

    Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.

    For more information or an informal discussion, please contact:

    Jo Miller, Head of Business Intelligence, Tel: 0116 3057341 Email: 

     section on our career site.

    We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

    If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: . 

    By applying for this post, you agree to our .

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    Job offer: Research & Insight Officer

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