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Repairs Customer Services Advisor

London, England,
Company: CRA GROUP LIMITED
Category: Office and Administrative Support Occupations
Published 1 month ago

Job Details

3months contract with a localauthority

JobSummary:

Tosupport the Council s vision and resilience agenda by providing awide range of best in class front line services within customerservices.

Theprovision of an efficient and effective front line service based oncustomer and service needs across a number of council relatedserviceareas.

KeyDuties/Accountabilities:

Tocontribute towards the implementation of a working culture that isresultorientated customerfocused and an ethos of right first timeservicedelivery.

Tosupport the resilience agenda by promoting the council s onlineservices at everyopportunity.

Toundertake all duties with minimalsupervision.

EssentialSkillsRequired:

Ability todeliver high quality customer focussed value for moneyservices.

Knowledge ofexcellent resident experience tools andapproaches.

Goodcommunication skills (orally and in writing) for a broad range ofaudiences.

Additionalinformation tonote:

ADisclosure and Barring Service (DBS) check may be required based onduties.

Fully officebased

Theclosing date for this position is 16/08/202417:30



Ability to deliver high quality, customer focussed, value for moneyservices. Good communication skills (orally and in writing) for abroad range of audiences.

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Job offer: Repairs Customer Services Advisor

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