We have an excellent opportunity for an experienced, caring and compassionate Registered Manager to play a key role in a newly launched technology supported provider of domiciliary and live-in care in Southwest London. This is a fantastic opportunity to be involved from the start, shaping client focused culture and ways of working, as well as supporting recruitment and opening further branches.
About the organisation
Our client has received significant funding to invest in a premium healthcare at home service to their private clients, supporting them in living as independently and meaningfully as possible in their own homes for as long as they wish.
This is a fantastic opportunity for an existing, business focused Registered Manager to play a key part in an independent non franchised start-up looking to be a leading care provider through appropriate use of technology, better pay, carer retention rates and career progression.
About the Role
As a Registered Manager you will manage and maintain our clients relationship with the CQC, helping to work toward an Outstanding service, establish personalised care services and put in place policies and procedures to deliver a premium service to privately funded clients. Your responsibilities will include:
Managing the growth and development of the organisation
Ensuring there are sufficient suitably qualified staff allocated appropriately to meet service user needs at all times
Managing recruitment, induction and training
Undertaking care activities as necessary, modelling the highest standards to other staff
Managing the day-to-day functionality of the care service, including setting effective and sustainable rotas
Implementing company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
Being responsible for the safe delivery of the service in line with legislative requirements, company policies and procedures
Maintaining records and reporting systems to ensure the effective running of the business
Managing, resolving and recording complaints and incidents
Carrying out investigations relating to the quality of the service and use findings to make improvements
Working flexibly to ensure the safe delivery of the service
Applying excellent communication skills with clients, their families and representatives, staff and other health and social care professionals
Promoting the rights of each client and keep their wishes at the centre of their care and support
Completing regular monthly audits of client and carer files
Carrying out annual appraisals and monitoring of staff performance
Identifying ongoing training needs and ensure staff are up to date with current best practice
Leading, managing, supporting and mentoring staff
About You
To be successful in the role of Registered Manager, you must have previous experience working in domiciliary care rather than care homes as a Registered Manager and be / have:
Level 5 Diploma in Leadership and Management for Adult Care, or equivalent
Strong leadership skills and the ability to motivate others
Good English, numeracy and digital skills
The ability to think strategically
Good project management and organisational skills
Strong experience working in a social care or health role
Previous experience as a care coordinator would be advantageous
About the Rewards
As a Registered Manager you will receive an excellent salary of £40,000 - £55,000 per annum depending on experience plus:
Performance bonus
Business mileage
