Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Regional Sales Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Regional Sales Manager at Dorchester Collection here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
50% off at bars and restaurants within all of our Dorchester Collection hotels
£750 Refer a friend bonus scheme
World class development opportunities
Social events throughout the year
Workday Lunches in the form of a prepaid contactless card
Season ticket loan and cycle to work scheme
Exclusive Access to a discount platform featuring 1000s of retailers
Complimentary Dry cleaning
Private medical insurance
Competitive retirement scheme
Competitive bonus scheme
What you'll do
You’ll love what you do and take pride in delighting our guests:
Reporting to the Global Director of Sales, the Regional Sales Manager is responsible for developing Transient/ Corporate/Group/MICE business for all Dorchester Collection hotels along with maintaining relationships and driving maximum group leads/revenue potential from designated territories into all hotels. With exceptional capability in creating client loyalty, the Regional Sales Manager will produce a strategic and measurable sales action plan and achieve individual goals set by the Global Director of Sales.
The Regional Sales Manager will:Generate qualified group, corporate, event business/leads for all Dorchester Collection properties and follow up on leads forwarded from hotels/corporate office.Develop sales strategies to solicit and further develop business from existing accounts, to prospect and uncover new business and to gain market share from competitive set to match Dorchester Collection hotels’ revenue plan strategies.Manage sales activity in territory to increase awareness and positive image of Dorchester Collection.Travel to the properties and various tradeshows / events outside assigned territory as required and explore/research new tradeshow or exhibition opportunities.Arrange and facilitate key account appointments / presentations for visiting hotel colleagues to assigned territory – when necessary.Identify new RFP opportunities and work closely on RFP negotiations /re-negotiations and secure maximum number of group RFPs that match hotels’ needs.Escort FAM trips to Dorchester Collection properties as necessary.Attend and participate in annual Dorchester Collection sales meeting and annual sales training.Keep accurate, clean & up to date records of sales activities (advising client potential for all Dorchester Collection hotels) in Nexus databaseKeep accurate records of expenses and petty cash and manage/update assigned budget on a monthly basis.Prepare annual individual budget and manage final approved version.
Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Regional Sales Manager – UK, you’ll have the opportunity to bring these to life and continue to create our legacy.
The items shared are the essence of a day in the life of a Regional Sales Manager but we’ll make sure you are provided with specifics on how we care for our hotel. Business travel is a key requirement in this role.
What you'll bring
You’ll bring your unique personality and passion to the role and the team.
You have sales specific experience at a senior level within the luxury market
Senior education in discipline and/or Hotel Management.
You enjoy finding new business and are strong at prospecting and group conversion.
You have the ability to balance the financial considerations of the business and understanding of hotels’ marketing and business plans.
We are looking for a confident and dynamic public speaker, able to communicate and interact effectively with persuasive/influencing skills.
You are able to develop long lasting relationships with both clients/guests and the hotel based teams.
Possesses excellent written and verbal skills in English
You have the ability to work with other members of the senior management under own initiative in a highly pressured environment.
