Job Details
Receptionist My client based in Newtownabbey, is currently seeking a temporary receptionist. This is a temporary ongoing position. Working hours: Monday to Friday 1pm-5pm Hourly rate: £12 Job Role: As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service. Essential Criteria: Previous experience within a similar role and ability to work with office equipment IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications Thorough knowledge of all relevant telephone management software Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels Ability to work on your own initiative as well as part of a team Ability to manage and prioritise a busy workload adhering to tight deadlines Main Duties and Responsibilities: To meet and greet visitors to the reception area Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in Ensure all visitors are collected from Reception in a timely manner To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service Provide accurate routing of calls to appropriate departments/persons, or dealing with their enquiries as necessary Copy and scan documentation as required Meeting Room diary management Answer, screen, and redirect telephone enquiries Provision of administrative support Sort out incoming post and delivery to relevant teams Collect and prepare outgoing post to be with the courier by deadline Skills: Receptionist front of house administrator
