We are in search for an experienced, positive and talented Restaurant Reception Manager to join our fantastic Team at Hakkasan Mayfair!
The ideal Reception Manager has:
A minimum of 4 year experience in a similar role and within a fast paced environment; Experience in a luxury venue would be a distinct advantage;
Excellent knowledge of Seven Rooms;
Passionate about delivering excellent guest experiences with a friendly disposition to smile;
Exceptional service standards with attention to detail and experienced in guest profiling and recognition;
Leadership and delegation skills including the ability to train and mentor the Reception Team;
Impeccable appearance and interpersonal skills with a good command of English is essential;
Ability to work under pressure and willingness to work as part of a team;
Availability to work full-time and be flexible;
Proof of eligibility to work in the United Kingdom.
In addition to the usual benefits, such as meals on duty, uniforms, holidays, pension and life assurance, we also offer the following to all of our valued colleagues:
50% staff discount across all of our restaurants (including takeaway)
Wellbeing resources such as nutritional seminars and home workouts
Employee Assistance Programme, featuring confidential support for any of our team members whenever they need it
‘Refer a Friend’ bonuses
Company-wide seasonal staff parties
Celebration events for each venue (including picnics, darts, paintballing and Dragon Boat racing)
Gifts for Christmas, Chinese New Year, birthdays and long service milestones
Training and development opportunities, such as WSET, development courses, public speaking and more
International career opportunities – we have 61 venues across five continents with many more to come
Fun activities to support chosen charities, help the environment and the communities that we live in, and to protect our planet
