Job Details
Job Description
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, wed love to hear from you.
We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.
The Role
Ensuring smooth port operations and as one of 2 Specialists in the team, you'll handle calculations for Taxes, Fees, and Port Expenses (TF&PE) through the use of Excel for our Cunard booking passengers in the US, and serve as a point of contact for MXP development and queries for port admin users. This position will require the use of Excel skills including Pivot tables, VLOOKUP, COUNT, SUM and general IF formulas, enabling you to efficiently manage data and perform complex calculations.
Additional main responsibilities include liaising with Port Agents for updated tariff and port cost documents, ensuring port cost forecasting models are up to date and main budget databases in Excel maintained. Occasional port/discretionary cost comparison analysis and completion of Port Services-related ad-hoc tasks as requested.
Request & maintain port tariff documentation for all active Carnival UK destinations, liaising with port agents to understand tariff-based cost items and to resolve queries
Using the latest port cost information assist in the calculation and assignment of accurate TF&PEs to Cunard passenger US booking in line with the Launch and True-up processes
Ensure supporting tariff documentation is available for each port cost passed through to the passenger in order to withstand scrutiny from internal and external bodies
Supporting the team in other administrative tasks
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK11 and is offered on a full time, permanent basis, with hybrid working in our Southampton office, a minimum of 3 days per week.
About You
Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, youll also need:
Highly proficient in Microsoft Excel, demonstrating expertise in utilizing pivot tables and formulas to analyze and interpret complex data sets
Proactive and positive approach to tasks, ensuring a timely response to requests
Quick learner with the ability to effectively tackle new tasks and queries and work effectively alongside their team
Experience with MXP system is an advantage but not essential as training will be provided.
Being part of our team has its advantages
Were a holiday company so we know theres more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.
Home and office-based hybrid working, working with 3 days per week in the office
Recognition scheme with prizes and awards
Employee Discounted Cruising plus Friends and Family offers
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in
Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases we may close our job adverts early and arent able to consider applications once this happens.
#LI-Hybrid
#Job Functions: Administrative; Other; General Business
#LI-IS1
