Job Details
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: £65,000
Hours: 37.5 hours per week
Location: 33 Grosvenor Place, London, SW1X 7HY
Contract: Full-Time & Permanent
What are we looking for?
Are you a registered pharmacist with extensive experience in pharmacy production services, quality assurance and medicines safety? Do you have a passion for providing excellent pharmaceutical care and optimising patient outcomes? Are you looking for an exciting opportunity to join a new and innovative hospital in London? If yes, then read on!
We are looking for a Pharmacy Quality, Safety and Production Services Manager to join our Pharmacy Team at Cleveland Clinic London.
You will support the delivery of our Medicines Optimisation mission by leading and managing the pharmacy production services, ensuring high standards of quality and safety, and driving continuous improvement. This is a full-time role with the following shift patterns: Monday - Friday, 09:00-17:00. Onsite.
What makes us different?
At Cleveland Clinic London we offer a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
We are committed to providing patient-centred pharmacy services that ensure safety, quality, and efficiency. We use state-of-the-art technology and innovative practices, such as automation, digital infrastructure, secure storage systems, and bar-coded medicines administration, to achieve a closed loop medicines administration system. This means that we can reduce errors, streamline processes, and enhance patient outcomes. Our pharmacy team also works closely with patients and other healthcare professionals to support shared decision-making and patient involvement in their own care.
What will your duties include?
You will be responsible for the development, implementation and supervision of our sterile (aseptic) and non-sterile production services, including oncology, CIVAS, unit dose and liquid preparations.
You will also provide technical medicines information and advice to Caregivers and patients.
You will work closely with the Director of Pharmacy, Pharmacy Operations Manager, Pharmacy IT Team Lead and Lead Clinical Pharmacist to achieve our vision of harnessing the best of global and UK clinical practice and innovation to provide holistic pharmaceutical care.
You will Lead and be responsible for the development, implementation, and supervision of pharmacy production services in line with local and national legislation (Section 10 Exemption of the Medicines Act 1968), regulation and best practice standards and CCHS.
You will Lead, with the Lead Quality Assurance Technician, and be responsible for the development, and implementation of governance (policies, procedures, guidance) and other (specifications, plans, training) documentation on the above aspects of production.
You will Identify, develop, and implement innovative, systematic, and timely solutions to improve patient safety, outcomes as well as patient and Caregiver experience.
You will Promote and engage in pharmacy and organisational leadership including mentoring, coaching and empowerment.
What we need from you?
Registration as a Pharmacist with the General Pharmaceutical Council
Master’s degree in Clinical Pharmacy or related area preferred
Post graduate accreditation in technical/aseptic services
Deep level knowledge and training in quality assurance and medicines safety
Further education in leadership, management or business (desirable)
Significant pharmacy production experience (including oncology) some of which at leadership level
Substantial hospital pharmacy experience
Experience supporting the development and implementation of medicines optimisation systems with clinical, IT and informatics teams
Clinical oncology experience (desirable)
You will also need to demonstrate:
High-level thinking, direction and priority setting
Strong decision-making and critical appraisal skills
Ability to work well autonomously and collaboratively as part of a multidisciplinary team
Commitment to continuous education, training and professional development
Contribution to research and innovation
Engagement in quality improvement and patient safety initiatives
Compliance with safeguarding policies and procedures
What can we offer you?
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:
25 days annual leave (plus bank holidays).
Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange.
Life Assurance, Private Medical & Dental Insurance and Eye Care contributions.
Discounted gym facilities.
24/7 Holistic Employee Assistance Programme.
Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
If you would like to know more, please email
Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
“Let’s deliver World Class care together!”
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
