We are recruiting for a People Support Hub Partner to join our team.
Our People Support Hub Partners – Benefits, are part of a team providing high quality transactional processing, and benefit administration for our colleagues and managers for all employee benefits.
How will you contribute?
Provide advice and guidance on HR queries around Benefits and Reward to both colleagues and managers helping to deliver a great employee experience.
Update and maintain the HRIS to ensure colleagues information and data is up to date and accurate.
Resolve queries regarding employee benefits, working with payroll, systems and 3rd parties.
Manage and prioritise workload to agreed SLAs and KPI’s and payroll cut offs
Update processes, knowledge base articles and standard operating procedures where required.
Ensure that information and data is accurate, and legal compliance is always maintained.
Resolve problems or shortfalls in Service Delivery quickly and efficiently.
Reconcile information held on internal systems against third party portals and reporting platforms.
Communicate with colleagues on Benefit changes and ensure updates are made as required
Assist with year-end data reconciliations and new financial year updates, updating colleagues appropriately.
What will you bring?
Accurate and timely data processing skills
Good communication skills
Able to engage key stakeholders around projects and change
Problem solving skills and able to view the ‘bigger picture’ with a focus on detail
Good Excel skills
Previous experience working with HRIS or other data systems/platforms
Experience of working at a similar level within a fast-paced environment
Excellent IT skills and comfortable with working with multiple systems
Sound data interrogation
Good oral and written skills
Highly organised and able to plan, prioritise and meet deadlines
Able to liaise effectively with peers to organise and share work priorities
Common sense and pragmatic approach
Desire to provide our colleagues with a great customer experience
A great team worker who will perform in line with our values
Ability to follow process and procedure but able to make decisions to resolve issues whilst staying within legislation
Flexible and be able to react to the business demands.
Investigative mind with the ability to understand the impacts of actions taken
Able to undertake reconciliation work within different systems.
About us
Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. With over 20,000 colleagues across more than 200 sites and an 8,500 strong fleet of vehicles, we put our customers at the heart of everything we do. We are “Great people delivering sustainable supply chain value”.
Our Culture & Benefits
In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values; Excellence, Integrity, Passion, Proactivity, Togetherness & Trust.
Our Commitment
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported, and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.
