People and Change Management Practice – Consulting, Director –English

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We are harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Inviting applications for the role of People and Change Management Practice – Consulting, Director –English

The Change Management Practice at Genpact works across industry sectors to support clients in delivering business transformation. As a key success factor to successful transformation and clients realizing business benefits, Change Management supports projects and programs, whether simple transitions, more complex transformations or implementation of new Operating Models within countries and globally. 

We often drive the key business relationships, focusing on business benefits and the challenges of making the change happen through people's transition. Typically, we work as multi-disciplinary teams, often working with clients. This includes working at some of the most senior levels within an organization, often mentoring clients at C-level on what they need to do to deliver change. We have presence, passion, and impact at our core.

We are looking for experienced candidates with demonstrable experience across all industry sectors in delivering Change Management. We have several exciting, client facing roles for individuals with demonstrable experience delivering change programs.

Role Responsibilities include:

·Consulting Delivery - Manage complex change management workstreams and initiatives. Apply your expertise to guide clients through organizational transformations and become a trusted advisor.

·Thought Leadership - Contribute insights on emerging methodologies to advance our change management capabilities. Help position our practice as an innovative leader.

·Practice Leadership - Support the growth of our change management practice by contributing to methodology development, knowledge sharing, and expanding our talent pipeline.

·Business Development - Utilize your change management knowledge to support sales pursuits, proposals, and presentations to new clients.

·Project Leadership - Lead integrated project teams to deliver change management components across transformations effectively.

Responsibilities:

·Lead change management workstreams within broader consulting engagements and enterprise transformations.

·Apply expertise to help clients develop strategies for change leadership, stakeholder engagement, and driving adoption.

·Contribute to practice development initiatives around methodologies, tools, and emerging change techniques.

·Support recruiting and development of top change management consultants within our practice.

·Contribute change expertise and insights to pursue new client opportunities and strengthen proposals.

·Foster an empathetic, collaborative culture focused on inclusion and human-centered change.

·Participate in enterprise initiatives related to culture, employee experience, and organizational effectiveness.

·Incorporate diversity, equity, and inclusion tenets into change management delivery.

·Encourage adoption of the practice's methodologies, tools, and technologies across Genpact.

·Share knowledge and mentor junior team members to build capabilities.

Qualifications we seek in you! 

Minimum Qualifications

·Relevant years consulting experience leading complex organizational transformations and change programs for global companies.

·Previous consulting experience is required, preferably with Big4 or Business Process Offshoring/Onshoring competitors. 

·Experience acting as a trusted advisor to senior client executives (C-suite experience ideal).

·Successful track record driving new business through articulating value propositions, proposal development, and sales pursuits.

·Expertise across domains including organizational design, talent management, HR/IT transformations, operating model transitions, and outsourcing.

·Expertise in other consultancy competencies such as supply chain, Finance and Accounting, customer experience, cost reduction, digital transformation etc. 

·Strong team leadership capabilities with a track record of developing high performing talent.

·Bachelor's degree required, MBA or advanced degree preferred.

·Willingness to travel and operate effectively across cultural contexts.

Preferred Qualifications/ Skills

·Passion for people-focused change management is grounded in empathy, inclusivity, and respect for employees.

What can we Offer

·Attractive salary;

·Stable job offers - employment contract

·Work in a multicultural and diverse environment with employees from over 30 countries

·Genpact supports language courses, professional trainings, and great career development opportunities

·Free access to our award-winning learning platform