Patient Safety InvestigatorNHS AfC: Band 7

Job overview

The job purpose for the Patient Safety Investigator is to lead Patient Safety Incident Response and Complaints investigations and reviews within the Trust. The key objective of the investigation is to identify underlying system factors that contributed to an incident, complaint or patient safety event. These findings are then used to identify effective, sustainable improvements by combining learning across multiple patient safety incident investigations and other responses into a similar incident type.

The Investigator will work in line with Being Open and Duty of Candour principles, ensuring appropriate investigation/review methodology and systems-based approach to support the Trust’s patient safety improvement work. This includes developing a culture of continuous learning and improvement and one where staff feel psychologically safe to raise patient safety concerns; by ensuring responses to incidents and complaints are compassionate, effective, fair and consistent. The postholder will also support the process of learning from incidents, complaints and audit outcomes and ensure these inform organisation wide improvement programmes and learning and development activities.

The post holder is accountable to the Senior Patient Safety Manager and will be required to deputise for them.

Closing: 10 July 2024

Shortlist: 12 July 2024

Interview: 24/25 July 2024

Main duties of the job

Bradford District Care NHS Foundation Trust’s (BDCFT’s) Patient Safety, Compliance and Risk function sits within the Directorate of Nursing and is comprised of distinct but inter-related teams:

Patient Safety

Patient Advice and Complaints

Patient Experience and Involvement

Risk Management and Clinical Audit

Quality Assurance

Legal services

The Patient Safety team is required to set the strategic direction for patient safety, to deliver on reactive and proactive aspects of patient safety improvement work and to deliver education and training to enable and support front line staff to keep patients and staff safer.

Working for our organisation

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people’s views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

The Trust reserves the right to close this position early if a significant number of applications are received .

Detailed job description and main responsibilities

Please read the attached Job description and the person specification for further details about this role.

Person specification

Qualifications

Essential criteria

•Leadership/management qualification or equivalent experience

•Post graduate qualification /evidence of study at post graduate level in clinical risk

•Registered Healthcare Professional or relevant experience of working alongside and influencing the practice of clinicians.

Desirable criteria

•Teaching qualification

•Training in Being Open

•Leadership/management qualification or equivalent experience

•Evidence of study at Masters level

•Trained in Investigations and/or Patient Safety incident response methodologies

Experience

Essential criteria

•Over two years clinical leadership/management experience

•Experience of undertaking patient safety incident/complaint investigations

•Evidence of ability to undertake complex investigations and produce high quality reports

•Minimum of five years of ongoing clinical practice experience or influencing the practice of clinicians within health services

•Experience in the handling of confidential information and dealing with confidential issues

•Experience in the use of Microsoft office packages i.e. word, excel, power point

Desirable criteria

•Implementing investigation systems and methodologies

•Experience of staff management

•Experience of using electronic information

•Proven track record of change management and problem solving

•Minimum of five years of ongoing clinical practice experience or influencing the practice of clinicians within health services

•Experience in the use of Microsoft Office Packages egg Word, Excel

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidates best interest to apply as soon as possible. 

In view of Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

Bradford District Care Trust is an award-winning Trust that provides a range of innovative services that have been recognised as best practice nationally. As a provider of care for people of all ages who have mental and/or community health needs we are dedicated to providing a high-quality service, close to where people live and as much as possible tailored to an individual’s needs. 

The Trust’s purpose is to create connected communities and help people to feel as healthy as they can be at every point in their lives and our vision is to connect people to the best quality care, when and where they need it and be a national role model as an employer and provide our staff with the best place to work. 

Bradford has been awarded the coveted status of UK City of Culture 2025. The year is set to deliver more than 1000 new performances and events including 365 artist commissions, a series of major arts festivals as well as exciting national and international collaborations. Its themes will be rooted in the unique heritage and character of Bradford and will reveal the magic of the district that is held in its people, its ambition, and above all, its potential.

We would welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs. 

We welcome people from all backgrounds and in particular Bradford District Care Trust is keen to reflect the population we serve, we are currently underrepresented in terms of black and minority ethnic staff. Applications are encouraged from these groups, but it must be stressed that selection will be solely on merit and in accordance with the Trust recruitment policy. 

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.