Operations Manager

Job Description

The successful Operations Manager will be responsible for all aspects of catering operations, including planning, logistics, execution, and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills, as well as a keen eye for detail.

• Maximise performance of the team through positive and effective leadership, combined with support and coaching
• To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon.
• Achieve and improve all financial targets.
• Ensure all company and legislative Health & Safety requirements are achieved
• Strong communication and interpersonal skills and confident communicator with senior management and at board level.
• Excellent commercial and strategic acumen
• The ability to be able to identify new opportunities and develop strategies for maximising them
• To deliver an excellent food offering which is continuously reviewed and challenged to make sure it meets customer expectations

Qualifications

• Previous experience in a similar environment at a senior management level 
• A proven, hands-on leader, able to invest in your team and their development
• Naturally outgoing and vibrant, display a real passion for food and customer service
• Excellent Health & Safety knowledge
• Financially astute and have strong IT literacy
• Innovative, creative and driven by excellence
• Stay up to date with current food trends
• Possess great organisation skills, exceptional communication skills and a proactive attitude
• Excellent understanding of report writing and financial management
• Successful progressive background in catering, hospitality, retail at the relevant level
• Excellent problem-solving skills and be able to devise and implement strategies to benefit both the company and the client.

Additional Information

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

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