Job summary
The Operational Resilience Assurance Officer will be a subject matter expert on Operational Resilience and will be responsible for performing assurance and oversight of NS&I�s suppliers to validate that they are complying with NS&I�s Operational Resilience requirements and that resilience is evidenced through testing.� The role includes:
Oversight of supplier compliance to the Operational Resilience Policy to validate resilient operations in line with our risk appetite, evidence by testing.
Monitor delivery of supplier testing and assurance plans to evidence they are completed on time and are comprehensive in scope.
Provide second line oversight and assurance of suppliers Business Continuity Management System, certified against the BSI ISO22301:2019 standard.
Provide challenge to supplirs to evidence �appropriate controls in place for the management and mitigation of their Business Continuity risks.
Support the development and implementation �of the NS&I �Corporate Business Continuity Management System (BCMS) aligned to ISO22301:2019.
Support NS&I�s Gold Strategic Command for crisis management response to incidents which effect the corporate environment.
Provide input to reports on testing and assurance activity for senior management including Risk Management Committee.
The post sits within NS&I�s 2nd line of defence and reports into the Operational Resilience Assurance Manager.
Job description
Operational Resilience Policy Oversight
Contribute to the management of an Operational Resilience policy that meets good practice standards including FCA guidelines and enables resilient operations in line with our risk appetite.
Develop open and transparent working relationships with 2nd line functions in key suppliers with an aim of ensuring that they comply with their contractual obligations in relation to operational resilience.
Attendance at oversight forums with key suppliers in order to monitor their adherence to operational resilience policies and standards.
Oversee supplier operational resilience assurance plans to ensure activities are completed in line with agreed timescales and are comprehensive in scope.
Work with suppliers to develop a suite of Risk MI including key risks, controls and KRI/KCI metrics that will enable monitoring of supplier activities to manage operational resilience risk.
Contribute to reports on the findings from testing and assurance activity to senior management including risk management committee providing assurance over risks and threats to NS&I�s business.
Suppliers Business Continuity Management Assist on the oversight and assurance of suppliers BCMS certified against the BSI ISO22301:2019 standard.
Review suppliers� documentation relating to their Business Continuity Management System (BCMS) and provide challenge where appropriate regarding key risks that may impact delivery of services to NS&I.
NS&I Corporate Business Continuity Management
Support the development and implementation of the NS&I corporate Business Continuity Management System� (BCMS).
Support NS&I�s Gold Strategic Command in response to incidents which effect the corporate environment
Person specification
Essential qualifications
Business Continuity qualification such as Certificate of Business Continuity Institute (CBCI) and at least Associate Member of BCI working towards full Membership, Diploma, or extensive industry experience.
Essential skills and experience
Experience of overseeing the implementation of operational resilience strategies, policies, standards, processes, procedures, and guidelines.
Experience of challenging suppliers on their business continuity and operational resilience control environments.
Expert in managing multiple stakeholders at all levels of the organisation in order to drive strategic decision making.
Ability to plan, organise, delegate and leverage resources to accomplish objectives.
Essential technical knowledge
Detailed knowledge of operational resilience principles, the Business Continuity Institutes Good Practice Guidelines and BSI ISO22031:2019 standard for Business Continuity Management Systems.
Ability to analyse complex technical information in order to provide appropriate advice and guidance.
Qualifications
Business Continuity qualification such as Certificate of Business Continuity Institute (CBCI) and at least Associate Member of BCI working towards full Membership, Diploma, or extensive industry experience.
Behaviours
We'll assess you against these behaviours during the selection process:
Making Effective Decisions
Communicating and Influencing
Working Together
Delivering at Pace
Benefits
Alongside your salary of �32,000, National Savings and Investments contributes �9,270 towards you being a member of the Civil Service Defined Benefit Pension scheme.
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over �218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.�
A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.�
Some benefits of working at NS&I include:���
Learning and development tailored to your role�
An environment with flexible hybrid working options�
9 day fortnight scheme�
A culture encouraging inclusion and diversity�
A Civil Service pension with an average employer contribution of 27%�
Generous annual leave � starting at 25 days, increasing to 30 days�
Performance related variable pay bonus�
Enhanced maternity, paternity, adoption and shared parental leave�
