Operation and Development Manager

We have an exciting opportunity to join our City-Wide Housing Services.

We are recruiting for 2 Operations and Development Manager roles to our Rough Sleeper Initiative (RSI) Team, within Commissioning and Partnerships.

1 full time permanent role- Rough Sleeper Strategy

1 full time temporary role (for 12 months)- Rough Sleeper Case Management

This is an exciting time to join us in Citywide Housing Services as we review our services allowing you the opportunity to be a part of shaping our future. As an Operations and Development Manager you will manage and assist in leading the Service to ensure innovative, high quality, continually improving and customer-focused service delivery across all of its functions.

The successful candidate will work collaboratively with key partners both internal and external to improve the outcomes and support for some of the most vulnerable citizens of Sheffield. Homelessness and Rough Sleeping is increasing but we are ambitious on how we tackle this and deal with inequalities that people experience.

Our customers are at the heart of everything we do, and we are making changes to our service to focus on the prevention of homelessness ensuring that vulnerable people in Sheffield get the best outcomes. We are looking for motivated individuals who are excellent communicators with operational management experience in Housing Services or a related field. You will have experience of working in partnership with excellent project management skills and have knowledge of the challenges facing the housing and homelessness sector.

The Rough Sleeper Initiative is an ambitious Programme, with a focus on ending Rough Sleeping for good.

The full-time permanent role will focus on the Strategy and delivery of the RSI Programme, including:

Leading and coordinating the Rough Sleeper Initiative (RSI) programme, and other related funding streams.

You will be an excellent communicator, who is confident representing the Council and bringing agencies together.

The role will work across council teams to manage the activity and budget for the RSI programme.

You will ensure best practice is used to work towards the Councils aim of eliminating rough sleeping. This includes a focus on the prevention of rough sleeping, and recovery work to break the cycle of homelessness.

The full-time temporary role will focus on system wide case coordination and management of cases that fall within the ‘Rough Sleeper’ remit, including:

Leading and coordinating cases within the Rough Sleeper Initiative, to ensure the best possible outcomes and solutions are sought for our customers.

You will be an excellent communicator, who is confident representing the Council and bringing agencies together.

You will have excellent problem-solving skills, working across partnerships and promoting accountability, to address and seek solutions to systemic barriers and effectively support people to move away from Rough Sleeping.

You will have good knowledge and understanding of pathways across the system, including Health and Adult Social Care, ensuring customers access the right support at the right time.

The addenda attached to this advert provides specific duties for both roles, in addition to the core duties and responsibilities for all Operations and Development Managers within the Job Description.

You will be asked at interview if you have a preference, but both roles will work closely together and with the wider management team within City Wide Housing.

If you have any queries or would like to discuss these roles further, please contact Laura Costa- Service Manager for Commissioning and Partnerships at

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.