National Sea Logistics Export Telesales Representative

JOB DESCRIPTION We're looking for you!The position is open at all our offices located in the UK.

Your Role

A national role contributing to the turnover growth of the UK branches. You will be responsible for customer retention, customer development and acquisition of new customers across defined business fields / transport modes. Furthermore, you will ensure communication and interaction between the customer and the relevant departments of the KN organisation, promoting products and customer care.

Your Responsibilities

To generate new Export business opportunities with a clear focus on the export SME sector

Execute cold calls to potential customers from your target customer list to acquire new business as well as onboarding calls with new customers regarding fulfilment of volume and quality agreements

To initiate the on-boarding process in alignment with the Sales and Customer Care Manager

To take pricing decision in alignment with Trade

Create, send and follow-up on proposals and presentations to customers

To prepare quotations using our online tools and submit our proposal to the customers

Analyse customers‘ needs and potential and conclude necessary steps and actions to gain business growth

Your Skills and Experiences

Be able to demonstrate experience in a similar role

Knowledge of sales processes and customer retention / customer care

Experience of working/managing existing Customer portfolios/pipeline

Strong customer and solution orientation

Keen to work in teams, strong willed and target oriented

Experience in MS Office and CRM System

Strong communication skills

Good Reasons to Join

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.