Job Description:
Medical Secretary
Cromwell Hospital, London SW5 0TU
Permanent contract
Salary: up to £33,000
Full time 37.5hrs a week – Shifts are Monday to Friday 9-5pm
We make health happen.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.
Role Overview
As Medical Secretary, you will provide administrative support for the Medical Secretaries’ department. You will interact with patients, consultants, staff and visitors to facilitate a coordinated pathway of care for patients.
You’ll help us make health happen by:
To provide admin support to the department. To prioritise doctors’ workload accordingly ensuring each practitioner’s work is accurately completed on time.
To always maintain a polite and friendly manner and a high standard of confidentiality
To work as part of a team – showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.
To file all correspondence, test results and referral letters into the patient’s notes before returning to medical records.
To receive telephone messages and relevant queries. Send/receive faxed messages and relay promptly to doctor concerned. To request patient information from outside organisations
To support in the coordination of our multi-disciplinary team meetings to ensure consultant engagement and the smooth running of the meeting.
Key Skills / Qualifications needed for this role:
Medical Secretary experience
Experience within private healthcare
MDT (Multi-Disciplinary Team) Experience would be desirable
Excellent communication skills
Good time management and prioritisation skills
Organisational kills
Telephony skills
IT Literate
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Support with travel costs via a season ticket loan or cycle2work
Various other benefits and online discounts
Free onsite massages as a recognition for your hard work
Opportunity to participate in our annual awards ceremony
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
