Job Details
To support and increase business growth with our automotive brand partner schemes and enhance the CBS proposition within the franchised dealer network and manufacturer employees. A multi-faceted role covering data analysis and reporting, product and marketing strategy, commercial positioning and account management.
A department filled with passionate people, excelling in delivering strong communications, best in class marketing materials, hungry to grow, learn and deliver high standards at all times. With a marketing vision to communicate to 100% of the target audience and materially contribute to the business’ growth
About Us
At Car Benefit Solutions, we specialise in providing Employee Car Ownership Schemes and other customised car schemes, such as salary sacrifice. With support from leading motor manufacturers and managed by our dedicated team at CBS, our schemes are thoughtfully designed to bring benefits to both employers and employees.
We have a strong reputation in the Automotive and Corporate sectors. We are proudly recognised as a 2-star outstanding best company to work for, ranked 3rd in the Business Services sector. Additionally, we are among the top 25 employers in the Northwest region. Our commitment to our people is further exemplified by our Gold status as Investors in People and We Invest in Wellbeing.
The salary banding for this role is between £30,000 - £37,500 per annum. The working hours are 35 hours per week, from Monday to Friday. This is a hybrid working position with 2 days per week in the office and 3 days working from home. As we have a comprehensive induction plan, the expectation of office attendance in the first month will be greater.
Key Accountabilities
Product Knowledge
Gain a thorough understanding of all CBS solutions and technical structures, to apply and evolve our products to meet our manufacturer partners objectives.
Closely monitor the commercial position of existing solutions to create recommendations for future scheme improvements in collaboration with CBS stakeholders and automotive partners.
Identify potential competitor solutions to ensure CBS remains competitive and valuable to our manufacturer partners.
Ensure all vehicle schemes are effectively managed with CBS systems and design improvements, and are developed and implemented accurately and met within deadlines provided.
Brand Expertise
Acquire a comprehensive understanding of each manufacturer brand within in your portfolio, including product and range knowledge, manufacturer objectives, industry and brand challenges, as well as opportunities, to develop a well-rounded understanding of every manufacturer.
Seek manufacturer industry intelligence such as production schedules, vehicle lead time, order bank and used car information to analyse and uncover potential opportunities and risks within each scheme.
Research industry and manufacturer brand news to deepen your understanding of the automotive industry, explore the significance of employee vehicle benefits and leverage this knowledge to develop captivating brand strategies and marketing campaigns.
Analysis and Reporting
Analyse and report on performance, trends, and exceptions to external and internal customers to highlight successes and areas of focus to continually improve brand plans and future sale strategies.
Enhance KPI reporting suite to support both the manufacturer and CBS objectives.
Challenge existing reporting and data resources to enhance internal and external scheme reporting, to uncover compelling narratives and trends within the data, and support justifications for scheme and sales enhancements.
Collaboration with CBS stakeholder to continuously improve process driven reporting which aligns with our manufacturer partners objectives.
Communication
Provide regular activity and opportunity updates to all CBS stakeholders, including scheme and policy changes, new vehicle information, and sales insights.
Maintain frequent engagement with manufacturer partners to provide scheme performance updates, resolve queries, identify risks and opportunities, and discuss future scheme strategies.
Produce weekly and monthly management board reporting summarising all latest scheme activity and forecasted commercial impacts.
Manage and maintain all activities with the CRM systems and document all current and future tasks which align to your brand strategy. Create compelling marketing briefs to support CBS and manufacturer objective to maximise awareness of every scheme and generate incremental participation.
Team Collaboration
Collaborate with your peers, to share best practice, discuss challenges and opportunities, and identify successes and resolutions together.
Attend team and cross departmental meetings championing all current scheme performance, tactical activity and current opportunities to increase scheme participation volumes.
Be a part of adhoc team and cross departmental projects and take accountability to deliver all actions within deadline and keep the project team updated with progress made.
Requirements
Qualifications
Essential
Educated to A Level or equivalent level in a business or commercial subject. ✓
Skills, Knowledge & Attributes
Essential
Highly analytical and numerical with strong verbal and written communication skills at all levels. ✓
Good knowledge of systems and MS Office, particularly Excel, PowerPoint and Word. ✓
Thoroughness, patience, and pride to deliver every task to extremely exacting standards. ✓
Meticulous organisational skills and exemplary attention to detail at a granular level. ✓
Self-motivated, committed and prepared to take accountability for and see all tasks through to completion. ✓
Experience in managing client accounts with a proven track record in developing and maintaining excellent working relationships with all stakeholders. ✓
Great team player with a strong work ethic and desire to share knowledge and assist others. ✓
Working closely with key stakeholders in a collaborative manner to deliver results. ✓
Ability to adopt a customer centric approach to always deliver an excellent customer experience. ✓
Ability to work in line with CBS core values of pride, integrity, accountability, continuous improvement, and enjoyment. ✓
Desirable
Competent presentation skills to audiences at all levels. ✓
Previous experience in the automotive industry. ✓
Previous experience in managing and contributing to projects. ✓
Please note as part of our pre-employment checks, all successful applicants must undergo a standard DBS check prior to starting employment.
Benefits
