Job Details
Job Description
As a Lead Software Engineer at JPMorgan Chase within the IT Services department, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.
Job responsibilities:
Required qualifications, capabilities and skills:
Preferred Skills:
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
As a Lead Software Engineer at JPMorgan Chase within the IT Services department, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.
Job responsibilities:
- Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions.
- Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting.
- Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities.
- Create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles.
- Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems.
- Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications.
- Provide training and support to end-users on Service Portal usage and best practices.
- Stay up to date with the latest web technologies and trends to recommend innovative solutions to clients.
:
Required qualifications, capabilities and skills:
- Formal training or certification on ServiceNow concepts and proficient advanced experience
- experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets.
- Extensive Transition & Transformation experience with ServiceNow Platform
- Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery.
- Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows.
- Expertise with AngularJS or other modern JavaScript frameworks.
- Expertise in responsive design principles and mobile-friendly development.
- Excellent analytical and problem-solving skills.
- Effective communication and collaboration skills to work with clients and cross-functional teams.
Preferred Skills:
- ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
- Experience with creating visually appealing and interactive Service Portal themes and layouts.
- Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module.
- Familiarity with RESTful APIs and integration techniques.
- Understanding of Agile/Scrum methodologies.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
