Job Details
L’Oréal Luxe MultibrandSolo Counter Manager
When you love your work and the people you work with, amazing things happen…
Freedom to go beyond, that’s the beauty of L’Oréal.
Are you passionate about all things beauty? Do you love coaching people to achieve results? Then we would love to connect with you!
You will be a Brand Ambassador across the L’Oréal Luxe prestigious portfolio of brands that are dominating the beauty market across Cosmetics, Skincare and Fragrance:
Lancôme, Yves Saint Laurent, Urban Decay, Giorgio Armani, and Luxury Designer Fragrances.
Your Mission….
You will host your customers across our beauty play zones, you will immerse them in memorable and genuine face to face store experiences, developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but make it all about them.
Joining us…
You will have a strong business acumen, including experience within sales analysis & inventory management.
You will be self -driven and can motivate yourself to deliver on individual sales targets, working with your Area Manager to set personal team targets and monitor each team members performance, to build on their capabilities.
You will ooze passion for our brands and delivering exceptional service, being a luxe role model, leading by example to your colleagues to deliver memorable experiences.
You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products.
You are a real people person and will develop and love to deliver best practises to hosting new and existing customers in store, taking them on a personalised journey!
Deliver individual consultations, by demonstrating empathy with sharing tailored recommendations, with being the Solo Counter Manager for your store.
Support And Development…
Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, Fragrance and Business/ Operations Management. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
The future is yours! We will support your progression leading into a Team, Area Manager or Head Office role.
Benefits And Rewards….
Competitive Salary & Commission Scheme
Access to brands worth of products within our L’Oréal Staff Shop
days holiday (inclusive of BH’s)
Discounted Dental Insurance
Employee Referral Bonuses
Additional support on Mental health and financial advice is also on offer
Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! Beautythatmovestheworld
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
