Key Account Manager - Electrical

#BelongWithUs

Do you work for an Electrical Wholesalers? Are you hungry to develop Key Accounts and bring in new Sales? Are you excited to work for a business with a national reach, pushing forward the transition to sustainable heating?

If so, come and join us as a Key Account Manager - Electrical and be part of a hugely successful Electrical & Renewables team. 

This is an exciting opportunity for a sales oriented Key Account Manager to develop revenue growth by identifying new sales opportunities, building on existing relationships with clients, and implementing sales strategies that are aligned with the company's goals. You’ll be joining at a pivotal point in our journey where we are resetting our strategy to drive further growth and develop business across all aspects within the Electrical space.

The Role:

As our new Electrical Key Account Manager you’ll work to increase our customer base, boost sales and enhance profitability across a geographical area of the UK. 

You will help grow our revenue by finding and taking advantage of new opportunities, building on our current key accounts, and using sales strategies that match our company's goals. You’ll also work to improve customer satisfaction and make sure we provide top-quality service. Additionally, you’ll collaborate with the larger City group to achieve our goals and objectives.

Key Responsibilities

Drive Sales and Profitability : Lead the sales efforts and increase profitability in the Electrical sector within your region. Develop existing and new accounts and take ownership of the Annual Operating Plan (AOP), tracking both sector and personal margins.

Leverage Market Intelligence : Use market research, competitor analysis, and industry trends to find growth opportunities for new locations and products. Aim to position CPS as a leader in the Electrical industry. Influence branch operations to support the growth of the Electrical category and provide guidance to the sales team, making key decisions as needed.

Build Strong Customer Relationships : Develop and maintain strong customer relationships to grow the Electrical sector within the group. Collaborate with the sales team to identify and capitalise on Electrical opportunities within the existing customer base. Create strategies for both new and existing customers.

Enhance Branch Engagement : Work with colleagues at all levels in targeted branches to improve awareness and engagement with the Electrical category. Ensure branches understand the importance of meeting customer expectations and the benefits to the overall P&H business. Participate in regional meetings to represent the Electrical sector and support branch teams in identifying sales and margin opportunities.

Monitor Market Trends : Keep track of trends and innovations in the Electrical market. Provide feedback to the sector lead and commercial teams to help shape the development of the Electrical product range.

Attend Solar Management Meetings : Participate in monthly Solar management meetings to report on progress and support the growth of the Electrical market. Lead key initiatives to advance the Electrical proposition.

Manage Personal Development : Proactively manage your personal development by continuously assessing your performance and seeking ways to improve. Solicit advice and feedback regularly.

Oversee Customer Orders : Manage the customer experience from inquiry to delivery, ensuring support from the wider business.

This is a regional-based opportunity where you'll be expected to travel and meet with customers and suppliers.

You should be based in the UK and we’re looking to recruit Key Account Managers from across the UK (London, Midlands, North, Scotland, South East, West)

You:

You’ll live and breathe our customer-first ethos, with a proactive and “can-do” approach. You’ll enjoy working collaboratively with the wider Electrical team and you’ll be committed to acting with integrity and honesty in everything you do.

Skills and competencies

Previous sales experience gained from within Merchant/Electrical/Wholesale. 

Customer focused and sales-driven.

Excellent industry-wide knowledge of Electrical. 

Familiar with I.T packages, i.e. Excel, Google Sheets etc.

Exposure to resolving queries end to end process, and focussing on solutions and transparency of communication.

Excellent customer service skills, with the ability to work as an individual and as part of a team.

Good organisational skills, with the ability to plan and prioritise the work of self and others.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

Bonus

Discounts, savings and cash back at numerous retailers

Life assurance

Extended family policy including maternity, paternity, additional annual leave and more

Mental Health First Aiders and Employee Assistance Programme, we look out for each other

Complete induction and a company that lets you grow and encourages development

Financial education and loans

Flexible working options

A business striving to create an environment of inclusion so everyone can be their true self

And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.