Job Details
IT and Systems Performance Lead
Salary national between £60,000 - £70,000
London between £75,000 - £85,000
Do you enjoy leading on IT, systems, and digital optimisation? And are you seeking a new and exciting role?
If the answer is yes, we would love to talk to you!
We are recruiting for an IT and Systems Performance Lead to be a part of our innovative team, to lead and develop as we transition from current state to future state due to our claims transformation and growth activity.
This role could be suitable for you, if you enjoy influencing, optimising and developing IT systems and tools, to enhance customer experience and improve claims processes.
A bit about the job:
You will play a critical role within our claims transformation program. As the IT and Systems Performance Lead, you will ensure that IT systems, technology, and tools that we deploy to manage and enhance claims services and customer experience are performing as expected. You will be responsible for identifying optimisation and development opportunities for existing tools and systems and will work with the relevant business areas to deliver enhancements.
Skills and experience we’re looking for:
Ability to analyse systems and processes to identify optimisation opportunities
Able to adapt to changing business needs and technological advancements
Experience of managing IT/Digital change projects
Good experience of overseeing maintenance and upgrading of IT systems and infrastructure
Good knowledge of the insurance industry and/or experience of delivering change/IT projects in a regulated environment – desirable
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Salary between £60,000 - £70,000 national and £75,000 - £85,000 London (depending on location, skills, experience, and qualifications)
Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
