Job Details
Inside Sales - Freight Forwarding
Our client, a freight forwarding and transport company, based in Basildon are looking to expand their Inside Sales Team.
Duties include:
The Inside Sales Clerk is responsible for the day to day tasks involved with pricing Import and Export LCL quotes, and communications with our clients, origin offices, agents, and vendors to achieve our ultimate goal - customer satisfaction.
Follow up for quotes to be done and reported within 24 hours of quoting
Load Plans - open daily and identify the containers loading in 48-72 hours and note the destinations.
Secured bookings to be sent to the customer service team with all required information necessary.
Ring "New Log In" accounts to identify potential business and qualify the account suitability for access
Minimum of 1 "sales" call per day. Call to be logged in company CRM, along with pipeline, sales lead and any relevant material.
Assist Field sales with direct leads, possible client visits as/when required.
Answer phone calls from clients and vendors daily, and promptly return calls for any messages left in voicemail.
Ensure that all intent to claims are forwarded to the Claims Department within 24 hours.
Duties can be modified at any time by department manager and/or management .
The successful Internal Sales Representative will have previous experience working as a Sales Representative or a similar role within the Logistics industry.
We are looking for confident and self-motivated individuals who have strong communication skills and the ability to build rapport with customers.
Skills and experience required:
01376 503567
