Insights Analyst, Digital Inclusion

About the Team

GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to prove the power of mobile in emerging markets.

The GSMA’s Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at: www.gsma.com/connectedsociety

GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at: www.gsma.com/connectedwomen.

About the Role

The Insights Analyst will take a data-driven approach to answering questions and sharing insights about digital and financial inclusion in low- and middle-income countries. The role sits across both the Connected Women and Connected Society teams. Responsibilities will include:

Report into the Insights Manager, supporting them where needed with their work including contributing to the set-up and analysis of GSMA’s Consumer Survey

Sharing findings from analysis and research in a way that is compelling and easy to understand for a range of stakeholders through in person or virtual presentations, reports and blogs

Providing advisory support to mobile operators in low- and middle-income countries to assist their efforts to reach the underserved

Identifying, vetting and mining publicly available sources of data and intelligence on digital and financial inclusion in low- and middle-income markets to support the team with data and insights e.g. GSMA Intelligence data, Gallup, After Access, Facebook Audience Insights, Pew and Findex

Working closely with the wider Connected Women, Connected Society and M4D team, including responding to ad-hoc requests for data and analysis

Involvement in a range of insights projects with diverse methodologies (including qualitative, quantitative research, and data analysis) when required

Working effectively across the GSMA, including working closely with the Mobile Money team on projects that cut across programmes

About You

You will have a strong analytical and quantitative skillset and be enthusiastic about applying these skills in an international development role. Prior experience in international development, telecoms or consulting is valuable, but not essential.

We welcome applications from individuals with the following demonstrated qualifications and skills:

Excellent quantitative analytical skills, including the ability to generate frameworks and structured analysis from abstract requests

Strong excel skills are essential

Knowledge of statistics or econometrics, and experience using SPSS, Stata or similar statistical software, or a demonstrated ability to quickly and independently learn new analytical tools, is essential for the role

Excellent communicator, able to express complex or commercial issues in plain language, without losing the important points. Fluent and compelling written and oral communications skills, particularly in English. Other language skills (especially French) are desirable, but not essential

Experience working with extremely large datasets

Either existing competency in big data analysis tools such as Python or R, or a demonstrated ability to quickly and independently learn new programming languages and analytical tools is desirable

Demonstrated interest in or familiarity with the mobile for development sector and/or working in emerging markets (especially for mobile operators) is also desirable

A self-starter, highly motivated to develop initiatives and drive them through to completion, who is able to work independently with an entrepreneurial, creative, can-do orientation

Conscientious, with high personal standards and attention to detail

A team player, happy to work in a matrixed environment or large multi-disciplinary groups, to support and input into their work

Excellent cultural awareness and a desire to work with teams around the world

Willingness to travel internationally, including to emerging markets

Experience of/genuine interest in both the commercial and social benefits that are presented by reducing gaps in mobile access and use

Existing authorisation to work in the UK is essential

Contract type

Fixed Term Contract (Fixed Term)

Worker type

Employee

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.