Position Overview
Join us as a In Room Dining Supervisor at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
To be responsible of the smooth running of the shift, across all shifts in line with company standard. To create and maintain a team environment to achieve the required standards, therefore meeting and exceeding the guests expectations
What you'll get
Complimentary nights with breakfast within Dorchester Collection
50% F&B discount at selected restaurants at The Dorchester and Coworth Park
Very generous Employee Introductory Scheme offered
Team members' awards and incentives schemes
Contributory pension scheme entitlement from date of commencement
Life assurance cover for all team members
Uniform laundered complimentary
Complimentary meals whilst on duty at our team members' restaurants
Complimentary Internet at allocated computers in team areas
Occupational Health, including subsidized massage treatments and health clinics
Complimentary Eye Test for VDU users
What you'll do
Work closely with the Events Operations & In Room Dining Manager to run the In Room Dining department and ensure service standards are met
Take orders and deliver In Room Dining across and be responsible for amenities and the mini bars
Guarantee that the highest standard of service and product is delivered to our guests at all times by anticipating their needs with a personalized service
Manage and deliver effective training and development for the team, including spot checking and guidance
To deputize in the absence of a manager and be responsible for opening and closing the departments
Ensure completion of your personal objectives and responsibilities Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required
What you'll bring
Similar relevant previous experience
Food and wine knowledge
Food & Beverage – sequence of service
