Ibis & Adagio London Sutton Point | Team Member

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Situated in the heart of Sutton with 158 bedrooms, these combo hotels welcome guests with great care and attention, providing a friendly and personal welcome.

Are you an outgoing individual looking for a new opportunity? Are you a team player able to deliver great service with a smile? Do you have a passion for people and enjoy meeting new faces every day?...

Ibis & Adagio London Sutton Point is looking for a multi-skilled Team Member to join us. Is it you?

This is what you could expect to do:

Provide efficient, friendly and professional service to all guests, making all guest experience positive.

Actively sell and promote hotel services and facilities, maximising sales opportunities through knowledge of product and suggestive selling.

Welcome the guests, consistently offering professional, friendly and engaging service.

Handle guest orders.

Contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

Keep service areas clean and tidy.

Assist guests regarding hotel facilities in an informative and helpful way.

Maintain health & safety, and food safety standards.

Review arrivals, ensuring that special requests are met.

Handle any guest concerns, reacting promptly and ensuring satisfaction in resolutions.

Assist in growing ALL Loyalty programme membership.

The role will focus on all hotel guests, along with working across departments. A flexible, multi-skilled approach and attitude is essential. The hours of work will predominently be during the daytime between the hours of 7am and 11pm.

Qualifications

Who are we looking for?

Personality and hospitality passion is essential

Service focused

Bid on smiles :) and massive on quality

If this is YOU and you want more details... get in touch!

Additional Information

BESIDES WORKING WITH OUR AWESOME TEAM...

What do we offer?:

Salary: £11.79hr

Employee benefit card offering discounted rates in Accor worldwide & free night stays in our UK hotels*

Learning programs through our Academies

Excellent training and development opportunities! The opportunity to develop your talent and grow within your property and across the world!

Meals on duty

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Note:  You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.