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Housing Support Coordinator - Mental Health Outreach Service

North East, England,
Company: Humankind
Category: Community and Social Service Occupations
Published 3 weeks ago
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Job Details

Job Details


Everyone is different. At Humankind we value your difference. Join our inclusive organisation.

We are excited to offer opportunities for Support Coordinators to join our Darlington housing support team.  As a Support Coordinator, you will work as part of a small team providing intensive housing support to those with a diagnosed complex mental health condition living in Darlington. This includes the provision of information, advice, guidance, and structured support to help individuals secure suitable accommodation and develop the skills to manage their tenancies and live independently in the Community.

About the role

This is a dynamic and rewarding role where you will: 
  • Manage a caseload by creating, implementing and reviewing support plans to meet the housing needs of service users with a mental health diagnosis
  • Support individuals to sustain/maintain accommodation and maximise their finances.
  • Facilitate and promote the progression of individuals to increase their skills and confidence to successfully live independently
  • Support clients using a range of methods including home visits, support in the community, telephone support and facilitation of group sessions
  • Collaborate with housing providers, statutory services and local services to achieve the best outcomes for service users

To view the full job description and person specification for this role, please

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The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band

About you...

              Requirements for the role include:
  • Experience of working with vulnerable adults with mental health.
  • Experience of managing, planning, and prioritising your own workload, delivering work of a high standard. 
  • An understanding of Safeguarding.
  • A genuine interest in being part of the mission and vision of Humankind.
  • An understanding of benefits and debt solutions.
  • Strong communication skills.
  • An understanding of group working and group facilitation.
  • This role involves visiting people in their own homes, so a driving license is essential.


Who are we
Humankind is one of Englands most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in our service users and their ability to make positive changes when they dont always believe in themselves.


We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90, people across all our services last year. Check out our impact report  here  to read more about the important work that we have done.

What can Humankind offer you
️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years service)
Annual leave purchase scheme
Enhanced occupational sick pay
 % Enhanced employer contribution to your workplace pension
Death in service benefit
️ Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
‍️  Happy, Healthy You! our wellbeing offers for our workforce
Employee Assist Programme and Humankind Support Networks

Start Your Career at Humankind

For this job you can start work immediately. Apply now and get the job.
Job offer: Housing Support Coordinator - Mental Health Outreach Service

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