Housekeeper (Bank)

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.

Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

Customer service

Use of cleaning products in a safe manner.

Knowledge of cleaning procedures including use of equipment

Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.

Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

Well organized with good time management skills.

Strong interpersonal and empathy skills and a friendly personality.

Able to work individually and as part of a team.

Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

Maple Tree Court in Stoke-on-Trent is home to well trained and helpful staff with rooms for up to 64 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. 

Contemporary care home with wide corridors, four small units, with dining area on each, wide corridors, spacious garden with access from bedrooms and lounges. Pond area with soothing running water. Good access to motorways, good local shops and supermarket

A friendly and bubbly team supporting with 24 hour care. Always ready to help and support residents and their families. Good connections with professionals and doctors. Dementia friendly environment. All rooms on-suite, with profiling baths available on each corridor. Visitors welcome any time

Good community relations, inviting the community to be involved in the home. Local church visits regularly. Local school visit and make artwork for the home. Fresh food made daily by the chiefs. Daily activities

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Finance

Pension plan – contribute between 4% and 8% and we’ll match it or better

Quick and easy pension transfer service

Savings and financial advice, loans, free life assurance

Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme

Leadership Pathways online learning resources

Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.