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Health Care Support Worker / Community Mental Health Team

Basingstoke, England,
Company: Southern Health NHS Foundation Trust
Category: Community and Social Service Occupations
Published 1 month ago

Job Details

Job summary

To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area. To carry out duties as designated by the team leader. To provide support to the person responsible for the clinical care of the service user. To accurately record service user information. To provide support to relatives/carers. To provide support to nurses in the depot/Clozapine Clinic (including phlebotomy).

Main duties of the job

To record all contacts with service users using the electronic record-keeping system, To ensure effective communication with service users, relatives and carers, visitors, staff and others, To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure, To exchange factual information with service users using persuasion, tact, reassurance, empathy and acknowledging barriers to understanding. To document information to support mental state examination. To ensure that any information related to service users or other personal safety is communicated immediately to senior team members.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Literacy and numeracy skills
  • Previous mental health experience
  • Basic computer skills
  • Must be able to type
  • Access to a vehicle for work purposes.
  • Desirable

  • NVQ 2/3 or equivalent
  • Start Your Career at Southern Health NHS Foundation Trust

    For this job you can start work immediately. Apply now and get the job.
    Job offer: Health Care Support Worker / Community Mental Health Team

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